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- Aufgaben: Lead global accounts, drive growth, and implement strategic plans for customer success.
- Arbeitgeber: Dynatrace is a leader in software observability and security, empowering innovators worldwide.
- Mitarbeitervorteile: Enjoy competitive compensation, work with top cloud providers, and thrive in a diverse culture.
- Warum dieser Job: Join a dynamic team, influence major clients, and leverage cutting-edge technology for impactful results.
- Gewünschte Qualifikationen: Experience managing global accounts, strong negotiation skills, and fluency in English & German required.
- Andere Informationen: Work with Fortune 100 companies and be part of a culture that values diversity and innovation.
Das voraussichtliche Gehalt liegt zwischen 72000 - 84000 € pro Jahr.
Company Description
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
We\’re an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We\’re fueled by the diversity of our talented employees.
Job Description
This is a perfect opportunity for a seasoned, creative, flexible global account or relationship manager to implement a strategic level approach for earning customer acceptance and driving long-term (2-3 year) growth. While being assigned to 2 or more Global Accounts and deepening the Dynatrace engagement globally, you will also lead and coordinate our sales efforts across all lines of business. We need this GAM to exude confidence and grit to hit the job running as soon as possible.
What you will be focusing on as a Global Account Manager
- Manage growth & adoption of our Dynatrace platform into assigned accounts on a global basis, whilst working with local sales and support teams across various GEOs
- Drive customer’s long-term corporate & cloud strategies with accompanying roadmap
- Create a holistic strategic account plan with key initiatives that will drive strategy realization over a 2-3 year period
- Define & detail a prioritized key initiative plan jointly with customer stakeholders
- Map stakeholders to govern the current & future relationship, as well as to ensure that the Dynatrace assigned executive sponsor is appropriately engaged
- Mobilize & execute the end-to-end land, adopt (consume & promote), and grow ARR strategy
- Leverage the Dynatrace services, support, partner and hyperscale ecosystems to expand the Dynatrace footprint through innovation and collaboration
- Develop long-term C-level relationships
- Influence & lead a virtual team of resources from various LoBs, functions, and geographies
Qualifications
How you (and your Recruiter!) will know that you are a good fit to be a Global Account Manager
- You previously have stood as a primary account manager or team leader for a large, globally federated enterprise working with multiple business units (influencing governance and policy is a plus!)
- You have worked with G500 customers, preferably in the automotive and manufacturing sectors as a Global Account and Relationship Manager
- You have extensive experience of enterprise selling experience in large global accounts at the executive level
- You have a successful track record of handling large complex deal negotiations and global contracts
- You can navigate across the business and the customer in a trusted advisor/consultative approach; and establish credibility quickly with senior-level executives across the organizations
- You understand Observability, Security and/or technology-as-a-service space (Infrastructure-as-a-Service, Software-as-a-Service, Platform-as-a-Service)
- You can bring your sales or consulting expertise and business acumen dealing with complex business software/IT solutions and global contracts
- You have knowledge of the IT ecosystem in large, global, enterprises
- Must be fluent in English & German
Additional Information
Why you will love selling and working with our Dynatrace platform
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
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Global Account Manager Arbeitgeber: Dynatrace
Kontaktperson:
Dynatrace HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Global Account Manager
✨Tip Number 1
Familiarize yourself with the Dynatrace platform and its key features. Understanding how our observability and security solutions work will help you articulate their value to potential clients and demonstrate your expertise during discussions.
✨Tip Number 2
Leverage your existing network within the automotive and manufacturing sectors. Reach out to former colleagues or contacts who may have insights into G500 companies, as personal connections can often open doors to new opportunities.
✨Tip Number 3
Prepare to discuss your experience with complex deal negotiations. Be ready to share specific examples of how you've successfully navigated large contracts and influenced governance in previous roles, as this will showcase your capability to handle the responsibilities of a Global Account Manager.
✨Tip Number 4
Highlight your fluency in both English and German during conversations. Being bilingual is a significant asset for this role, especially when engaging with diverse stakeholders across global accounts, so make sure to emphasize this skill.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Global Account Manager
Tipps für deine Bewerbung 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Global Account Manager, especially with large, globally federated enterprises. Emphasize your success in managing complex deal negotiations and your ability to build relationships with C-level executives.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Dynatrace platform and how your background aligns with their mission of making software work perfectly. Mention specific experiences that demonstrate your consultative approach and ability to influence governance and policy.
Showcase Relevant Skills: Highlight your knowledge of observability, security, and technology-as-a-service. Provide examples of how you've successfully navigated complex business environments and established credibility with senior-level executives.
Demonstrate Cultural Fit: Dynatrace values diversity and innovation. In your application, reflect on how your diverse background and unique perspectives can contribute to their global team. Share any experiences that showcase your adaptability and creativity in driving customer engagement.
Wie du dich auf ein Vorstellungsgespräch bei Dynatrace vorbereitest
✨Showcase Your Strategic Thinking
As a Global Account Manager, you'll need to demonstrate your ability to create and implement strategic account plans. Be prepared to discuss specific examples of how you've successfully managed long-term growth in previous roles.
✨Highlight Your Relationship Management Skills
Emphasize your experience in building and maintaining C-level relationships. Share stories that illustrate your consultative approach and how you've influenced stakeholders in large organizations.
✨Demonstrate Industry Knowledge
Familiarize yourself with the observability and security landscape, as well as the technology-as-a-service model. Be ready to discuss how these concepts apply to the role and how you can leverage them to drive customer success.
✨Prepare for Complex Negotiations
Given the nature of the role, be prepared to discuss your experience with large, complex deal negotiations. Highlight your track record in handling global contracts and how you've navigated challenges in past negotiations.
