Casual Security Officers - UOW

To carry out guarding duties at guard sites in accordance with Certis Standing Orders and site instructions, in compliance with AS4421-1996 and all relevant State and/or Federal legislation.

Key Responsibilities

• Conduct incident investigations in a timely manner and ensure that Security Incident Reports are completed and submitted.
• Demonstrate knowledge and competence in the implementation of emergency procedures.
• Promote and encourage a team approach.
• Provide a customer service approach and maintain a fair, courteous and respectful manner in dealing with clients and customers.
• Provide a high-quality security service at client locations.
• Provide protection to the public by ensuring COVID social distancing is maintained.
• Provide security escorts as required.
• Report and record security breaches and incidents.
• Respond promptly to incidents.
• Take a problem-solving approach to conflict situations and recognize the need to escalate situations to the manager/supervisor for attention as appropriate.

Qualification

What You Bring to the Table:

• A current Security Licence and Cert II in Security Operations.
• First Aid Certificate.
• Full working rights in Australia.
• Strong communication skills in both writing and conversation.
• Flexibility with wide availability, including days, evenings, nights, and weekends.

Skills

• Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment.
• Applied learning – Assimilating and applying new job-related information in a timely manner.
• Contributing to team success – Actively participating as a member of a team to move the team toward the completion of goals.
• Innovation – Generating innovative solutions in work situations.
• Managing conflict – Dealing effectively with others in an antagonistic situation.

Knowledge

• Use clear and effective communication.
• Promote and encourage a team approach.
• Demonstrate knowledge and competence in the implementation of emergency procedures.
• Use computer systems including Email, Word, and Excel as required.

Experience

• Previous experience in a similar role would be highly desirable.

Benefits & Culture

• Friendly and inclusive environment.
• Growth and development are supported and promoted.
• A discount program where employees and their family members can save at over 400 retailers Australia wide.
• A well-being program that provides advice about mental, physical, and financial well-being.
• An Employee Assistance Program (EAP) that is available to employees and their families.
• Cultural diversity is valued and supported.
• Emphasis on learning and development, with a state-of-the-art LMS available to all employees.

Diversity Statement

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply, please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Certis Security Australia Master License

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