IT Supporter (m/w/d)

Responsibilities:

1. Support 1st and 2nd Level
2. Processing customer inquiries via phone and ticket system
3. Documentation of processing
4. Create and revise Knowledge Base articles

Qualifications:

1. Proficient in ITC
2. Proficient in Office
3. Fluent in written and spoken language
4. Able to grasp contexts
5. Responsible and diligent work ethic
6. For suitable qualifications, also individual projects beyond support.

Additional Information:

1. Further development
2. Teamwork
3. Company events

The IT sector is our core competence, on which Hays has developed. We are the largest privately organized IT personnel service company in Germany and have the right offer for every career level – whether you are interested in vacancies in agile SMEs or strong DAX corporations. We master the complete IT spectrum from support to software architecture or digitalization – thanks to our extensive portfolio, there is something for everyone. Over the past decades, we have supported countless specialists and executives in IT through a life-long partnership to set the course for a successful career. Our consulting team is specialized and thus able to respond to your wishes and ideas and prepare you for job interviews and contract negotiations. Try it out and discover what the market has to offer you – completely free, discreet, and without obligation! We look forward to hearing from you.

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