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- Aufgaben: Lead strategic initiatives to enhance our Payment Acceptance business across multiple markets.
- Arbeitgeber: Join RBI, a top provider in payment solutions for merchants of all sizes.
- Mitarbeitervorteile: Enjoy flexible hours, hybrid work options, and 30 days remote work per year.
- Warum dieser Job: Shape the future of payment acceptance while working in a diverse, innovative environment.
- Gewünschte Qualifikationen: Proven experience in business transformation and payments sector required.
- Andere Informationen: Salary starts at €100,000, with additional perks like free transport and gym discounts.
Das voraussichtliche Gehalt liegt zwischen 100000 - 140000 € pro Jahr.
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Chief Transformation Officer – Payment Acceptance (f/m/x)
We are seeking a talented, passionate, and collaborative delivery lead to advance our Payment Acceptance business (Acquiring) to the next growth stage. RBI and its payment acceptance division are leading providers in the region, serving a wide range of merchants both offline and online. We are committed to investing in our people, products, and technology, and this role will be a key senior team member shaping our future direction.
This role will be responsible for designing and implementing a new operating model across several Central and Eastern European markets. Additionally, the delivery manager will coordinate various change and product initiatives, enhance our operational practices, and foster a strong community within our payment acceptance teams.
Your role at RBI:
- Strategy & Business Transformation:
- Lead strategic initiatives across multiple countries to drive revenue and innovation.
- Implement digital activation strategies to boost online customer engagement.
- Develop and execute an improved operating model for the Payment Acceptance business in our CEE markets, covering all customer segments.
- Establish and refine agile working environments, ensuring innovation and operational efficiency.
- Collaborate with Product Owners and Solution Architects to define product backlogs, including technical epics, user stories, and release plans.
- Manage technical dependencies, alignment, and synergies across agile teams, tracking risks and impediments.
- Oversee resource allocation, budget management, and external contracts, ensuring cost control.
- Mobilize and empower cross-functional teams, fostering collaboration and successful initiatives.
- Work with regional teams to transform local entities, driving synergies and operational improvements.
Your core competencies:
- Proven experience in leading strategic initiatives and business transformations within financial services.
- Deep expertise in payments, including Payment Acceptance, card issuing, and processing.
- Successful track record in forming strategic partnerships and driving business development.
- Strong skills in customer experience improvement and data-driven decision-making.
- Leadership in change management with measurable impacts on operating models, skill development, employee engagement, and technology.
- Experience managing complex, multi-market change initiatives involving technical and personnel aspects.
What’s in it for you:
- Flexible work arrangements: Flexible hours, remote work from Austria, and 30 days per year remote work across the EU.
- Global community: Over 75 nationalities, English as the working language, and support for work permits. Our teams value collaboration and mutual respect.
- Career development: Continuous learning opportunities, challenging projects, training, and technology adoption for impactful work.
- Health and well-being: Subsidized canteen, well-being programs, health check-ups, and sports allowances.
- Cost savings: Discounts, exclusive banking offers, and free public transport passes.
- Family support: Child allowances, gender-neutral parental leave, bilingual kindergarten, and holiday childcare.
- Competitive salary: Starting at EUR 100,000 gross per year, excluding overtime, with potential overpayment based on experience and qualifications. Salary discussions are welcomed during the interview process.
For questions about our application process, please visit our website or review our FAQ .
Your contact:
Martin Trnka
Talent Acquisition Team
At Raiffeisen Bank International , we serve over 17 million customers across Austria and 12 other CEE countries. Our success is driven by talented people. From the moment you join RBI, you\’ll notice our commitment to creating a thriving work environment. We are proud to promote equality and diversity, reflecting our values of collaboration, proactivity, learning, and responsibility. Our mission is to deliver superior customer experiences by embracing digitalization and evolving customer needs.
Your benefits at a glance:
Join a team that values your well-being and professional growth, offering various benefits to support your success. Hover over the icons to learn more about each benefit.
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Chief Transformation Officer - Payment Acceptance (f/m/x) Arbeitgeber: Raiffeisen Bank International AG
Kontaktperson:
Raiffeisen Bank International AG HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Chief Transformation Officer - Payment Acceptance (f/m/x)
✨Tip Number 1
Familiarize yourself with the latest trends in payment acceptance and digital activation strategies. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the financial services sector, especially those involved in payment solutions. Attend industry events or webinars to connect with potential colleagues and gain insights into the challenges and innovations in the field.
✨Tip Number 3
Showcase your experience in leading cross-functional teams and managing complex change initiatives. Prepare specific examples that highlight your success in these areas, as they are crucial for the Chief Transformation Officer role.
✨Tip Number 4
Research RBI's current projects and initiatives in the payment acceptance space. Being knowledgeable about their operations will demonstrate your genuine interest in the company and help you articulate how you can contribute to their growth.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Chief Transformation Officer - Payment Acceptance (f/m/x)
Tipps für deine Bewerbung 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Chief Transformation Officer position. Highlight your relevant experience in orchestrating strategic initiatives and leading business transformations in your application.
Tailor Your CV: Customize your CV to reflect your extensive experience in the payments area and your proven change leadership. Use specific examples that demonstrate your success in driving business development initiatives and enhancing customer experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss how your skills align with the core competencies listed in the job description, particularly your expertise in managing complex change initiatives across multiple markets.
Highlight Collaborative Experience: Emphasize your ability to mobilize and empower cross-functional teams in your application. Provide examples of how you've fostered collaboration and driven successful initiatives in previous roles, as this is crucial for the position.
Wie du dich auf ein Vorstellungsgespräch bei Raiffeisen Bank International AG vorbereitest
✨Showcase Your Strategic Vision
Be prepared to discuss your experience in orchestrating strategic initiatives, especially in the financial services sector. Highlight specific examples where you've successfully led business transformations and how those experiences can be applied to enhance the Payment Acceptance business.
✨Demonstrate Agile Expertise
Since the role involves setting up and improving agile working environments, come ready to share your knowledge of agile methodologies. Discuss how you've implemented agile practices in previous roles and the impact it had on team collaboration and project outcomes.
✨Highlight Cross-Functional Leadership Skills
This position requires mobilizing and empowering cross-functional teams. Prepare to provide examples of how you've fostered collaboration across different departments or regions, and the results of those initiatives.
✨Emphasize Customer Experience Focus
Given the importance of customer engagement in this role, be ready to talk about your approach to enhancing customer experience. Share data-driven decisions you've made in the past that led to measurable improvements in customer satisfaction or engagement.
