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- Aufgaben: Provide proactive technical support to Premium Support customers and collaborate with customer support teams.
- Arbeitgeber: Join CrowdStrike, a leader in cybersecurity, dedicated to protecting organizations from cyber threats.
- Mitarbeitervorteile: Enjoy competitive pay, flexible work options, and a dynamic team environment.
- Warum dieser Job: Be part of a mission-driven company that values innovation and customer success.
- Gewünschte Qualifikationen: Experience in technical support or account management is preferred.
- Andere Informationen: This role offers opportunities for growth and development in the tech industry.
Das voraussichtliche Gehalt liegt zwischen 48000 - 72000 € pro Jahr.
Job Description
As a Senior Technical Account Manager with CrowdStrike, you will provide proactive technical support to our Premium Support customers. You will work closely with our customer support teams to ensure their success.
Technical Account Manager Expert Arbeitgeber: CrowdStrike
Kontaktperson:
CrowdStrike HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Technical Account Manager Expert
✨Tip Number 1
Familiarize yourself with CrowdStrike's products and services. Understanding the technical aspects and how they benefit customers will help you engage more effectively during interviews.
✨Tip Number 2
Highlight your experience in providing technical support and managing customer relationships. Be ready to share specific examples of how you've successfully resolved issues or improved customer satisfaction.
✨Tip Number 3
Research common challenges faced by Premium Support customers in the cybersecurity space. Being able to discuss these challenges and propose solutions will demonstrate your expertise and proactive approach.
✨Tip Number 4
Network with current or former employees of CrowdStrike on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Technical Account Manager Expert
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Technical Account Manager Expert position at CrowdStrike. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in providing technical support and working with customer support teams. Use specific examples that demonstrate your ability to ensure customer success.
Showcase Technical Skills: Make sure to include any relevant technical skills or certifications that align with the requirements of the role. This could include knowledge of cybersecurity, software tools, or customer relationship management systems.
Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you are a great fit for the Technical Account Manager Expert position. Mention your passion for customer support and how you can contribute to the success of CrowdStrike's Premium Support customers.
Wie du dich auf ein Vorstellungsgespräch bei CrowdStrike vorbereitest
✨Understand the Product
Make sure you have a solid understanding of CrowdStrike's products and services. Familiarize yourself with their features, benefits, and how they solve customer problems. This knowledge will help you demonstrate your expertise during the interview.
✨Showcase Your Technical Skills
Be prepared to discuss your technical background and experience in detail. Highlight specific examples where you've provided technical support or solved complex issues for customers. This will show that you can handle the responsibilities of a Senior Technical Account Manager.
✨Emphasize Customer Success
Since the role involves working closely with customer support teams, emphasize your commitment to customer success. Share stories of how you've gone above and beyond to ensure customer satisfaction and how you’ve built strong relationships with clients.
✨Prepare Questions
Have thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
