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- Aufgaben: Be the go-to person for technical support in combustion engines and diagnostic tools.
- Arbeitgeber: Join a dynamic family business that values innovation and employee development.
- Mitarbeitervorteile: Enjoy flexible hours, remote work options, and a company restaurant.
- Warum dieser Job: Make an impact with your technical skills while enjoying a supportive work culture.
- Gewünschte Qualifikationen: Vocational training in machinery mechanics or engineering; experience in service assignments is a plus.
- Andere Informationen: Work in beautiful Bulle, surrounded by nature, and grow your career with us.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Your responsibilities
- You are the contact person for the customers in the Business Unit Combustion Engines, as well as internal departments, in case of technical problems for all service-relevant, technical topics around diagnostic tools including their licensing.
- You provide support to the service personnel on machines on site (2nd level support) for diagnosing faults and isolating errors (remote diagnosis on known Business Unit Combustion Engines diagnostic tools).
- You are responsible for and coordinate the troubleshooting actions at assigned customers (OEMs).
- You participate in the development of the troubleshoot advisor.
- You define, document and monitor all technical damage focal points.
- You configure and prepare technical issues for handover to the specialist departments.
- You assist the OEM in creating DPF code and quick upload activations.
- You coordinate, administer and maintain the license and DPF database with the various departments of the Liebherr Group.
- You act as the Key User for the Customer service Sharepoint.
- You support the creation and documentation of service-relevant technical customer notifications, service information, product notifications, and more.
- You provide support for the customer service hotline.
- You assist with technical service training for the diagnostic tool area (on-the-job training).
Your profile
- You have successfully completed vocational training as an agricultural machinery, truck or construction machinery mechanic.
- You have experience as a technician or engineer in the field of mechanical engineering, vehicle technology or industrial engineering or have a similar qualification desirable. An additional training as a diagnostician or mechatronics technician would be an advantage.
- You have very good knowledge of diesel and/or gas engines and/or software, electronics or exhaust gas aftertreatment systems.
- You have experience in the field of service assignments.
- You are proficient in German; good knowledge of English would be an asset.
- You have excellent skills in MS Office, MS Sharepoint and tools such as Diagnostic Tool / Lidia, Sculi.
- You have excellent knowledge of database administration on various systems.
Our offer
Can we inspire you to take on a responsible position in a dynamic and independent family business? We offer you room for ideas, a secure job, modern and family-friendly employment conditions such as flexible working hours, home office, a company restaurant, training opportunities as well as many benefits. The workplace is located in Bulle, surrounded by the wonderful nature of the Gruyère region. Start planning your personal and professional development with us.
In order to ensure a fair application process, we cannot accept applications by post or email.
Avons-nous suscité votre intérêt? Si c’est le cas, nous serions ravis de recevoir votre candidature en ligne. Si vous avez des questions, veuillez contacter Marin Benoit Marie CELEYRON.
One Passion. Many Opportunities.
*Une passion commune. Tant d’opportunités.
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Technical Service Engineer (m/w/x)Bulle Arbeitgeber: Liebherr
Kontaktperson:
Liebherr HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Technical Service Engineer (m/w/x)Bulle
✨Tip Number 1
Mach dich mit den spezifischen Diagnosetools vertraut, die in der Stellenbeschreibung erwähnt werden, wie Lidia und Sculi. Zeige in deinem Gespräch, dass du diese Tools nicht nur kennst, sondern auch weißt, wie man sie effektiv einsetzt.
✨Tip Number 2
Bereite dich darauf vor, konkrete Beispiele aus deiner bisherigen Berufserfahrung zu teilen, die deine Fähigkeiten im technischen Support und in der Fehlerdiagnose demonstrieren. Dies wird dir helfen, deine Eignung für die Rolle zu unterstreichen.
✨Tip Number 3
Nutze dein Netzwerk, um Informationen über die Liebherr-Gruppe und deren Unternehmenskultur zu sammeln. Wenn du jemanden kennst, der dort arbeitet, frage nach Einblicken, die dir helfen könnten, dich besser auf das Gespräch vorzubereiten.
✨Tip Number 4
Sei bereit, Fragen zu stellen, die dein Interesse an der Position und dem Unternehmen zeigen. Zum Beispiel könntest du nach den Herausforderungen fragen, die die Abteilung derzeit hat, oder nach den Möglichkeiten zur beruflichen Weiterentwicklung innerhalb des Unternehmens.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Technical Service Engineer (m/w/x)Bulle
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Technical Service Engineer. Familiarize yourself with the specific technical topics mentioned in the job description, such as diagnostic tools and troubleshooting actions.
Tailor Your CV: Highlight your relevant experience in mechanical engineering, vehicle technology, or industrial engineering. Emphasize any additional training as a diagnostician or mechatronics technician, as well as your knowledge of diesel and gas engines.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and how your skills align with the company's needs. Mention your proficiency in German and any English skills, as well as your experience with MS Office and database administration.
Submit Your Application Online: Follow the instructions to submit your application through the designated online platform. Ensure that all documents are complete and formatted correctly before hitting 'submit'. Remember, applications via post or email will not be accepted.
Wie du dich auf ein Vorstellungsgespräch bei Liebherr vorbereitest
✨Understand the Technical Landscape
Make sure you have a solid grasp of the technical topics related to combustion engines, diagnostic tools, and their licensing. Be prepared to discuss your experience with diesel and gas engines, as well as any relevant software or electronics knowledge.
✨Showcase Your Problem-Solving Skills
Since the role involves troubleshooting and providing support, be ready to share specific examples of how you've diagnosed and resolved technical issues in the past. Highlight your experience in 2nd level support and any successful outcomes from your interventions.
✨Familiarize Yourself with Relevant Tools
Brush up on your knowledge of MS Office, MS Sharepoint, and diagnostic tools like Lidia and Sculi. Being able to demonstrate proficiency in these tools during the interview will show that you're prepared for the technical demands of the job.
✨Prepare for Team Collaboration Questions
As this position requires coordination with various departments and OEMs, think about your past experiences working in teams. Be ready to discuss how you communicate effectively and collaborate with others to achieve common goals.
