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- Aufgaben: Be the go-to person for game developers, ensuring smooth partnerships and successful integrations.
- Arbeitgeber: Join a dynamic team at GRID, focused on empowering game developers and driving innovation.
- Mitarbeitervorteile: Enjoy 28+ days off, mental health support, flexible work, and awesome team events.
- Warum dieser Job: This role offers a chance to impact the gaming industry while working in a fun, collaborative environment.
- Gewünschte Qualifikationen: You need strong communication skills, attention to detail, and a passion for data and gaming.
- Andere Informationen: Ideal for those with experience in gaming or tech startups; training and travel opportunities included.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Job Title: Game Developer Success Manager
Job Description
We are seeking a dynamic and experienced Customer Success Manager to serve as the primary liaison between our company and our game developer partners. The ideal candidate will possess a strong understanding of data, a desire to always find ways to improve, and a passion for building and maintaining successful partnerships.
RESPONSIBILITIES
- Act as the main point of contact for game developer partners, fostering strong, collaborative relationships to drive mutual growth and success.
- Accountable for creating and delivering a disciplined integration strategy, process, and execution plan.
- Manage short and long-term (multi-month) integrations, setting timelines, keeping all stakeholders up to date, and independently driving the process forward. Superb attention to detail is an absolute must.
- Record partner’s projects and keep the team up to date on the status by documenting the process of integration.
- Work closely with the commercial team to rationalize and break down pending opportunities.
- Participate in early conversations with potential clients/partners to lend your expertise to help promote the sale of services from GRID.
- Ideate and identify new business opportunities to diversify the offerings across multiple channels.
- Your role as CSM will include close external interaction with game developers and internal interaction with product development, commercial, and marketing teams.
REQUIREMENTS
- You are self-motivated and team-oriented.
- You are energetic and enthusiastic about data.
- You have high attention to detail, strategic thinking, and problem-solving skills.
- You have analytical skills to understand customer needs and set delivery priorities.
- You are goal-oriented with the ability to break broad targets into sensible increments.
- You are comfortable working in a fast-paced environment.
- You have the commercial acumen to spot new business opportunities that can suit GRID’s product offerings.
- You have excellent verbal and written communication skills.
- You have the ability to simplify complex concepts and communicate them to a wider audience both internally and externally.
- You have the ability to manage complex work streams while maintaining strict attention to detail.
PREFERRED REQUIREMENTS
- Industry experience: Strong experience in the gaming, esports, and related industries or in a high-growth Tech startup or Strategy Consulting.
- Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex concepts clearly and effectively.
- Problem-Solving Abilities: Demonstrated ability to identify issues proactively and develop effective solutions.
- Interpersonal Skills: Strong interpersonal skills with the ability to build and maintain positive relationships with diverse stakeholders.
- Education: Bachelor’s degree in a field related to technology or business studies.
BENEFITS
- 28+ days paid time off.
- It’s Complicated – mental health support.
- Flexible working conditions.
- Company-wide team events.
- Work travel opportunities with travel insurance.
- Training and development budget.
- Company equipment.
- Language courses when based in our offices.
- Gym/workout class membership when based in our offices.
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Game Developer Success Manager Arbeitgeber: InfluencerUpdate
Kontaktperson:
InfluencerUpdate HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Game Developer Success Manager
✨Tip Number 1
Familiarize yourself with the gaming industry and current trends. Understanding the landscape will help you engage more effectively with game developer partners and demonstrate your expertise during conversations.
✨Tip Number 2
Network with professionals in the gaming and tech industries. Attend relevant events, webinars, or online forums to connect with potential partners and gain insights that can enhance your approach as a Game Developer Success Manager.
✨Tip Number 3
Develop your analytical skills by working on real-world data projects. Being able to interpret data effectively will not only help you understand customer needs but also allow you to propose data-driven solutions to partners.
✨Tip Number 4
Practice simplifying complex concepts. Whether through mock presentations or discussions with peers, honing this skill will prepare you for effective communication with both internal teams and external partners.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Game Developer Success Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Game Developer Success Manager position. Tailor your application to highlight your relevant experience in customer success, data analysis, and relationship management.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in the gaming or tech industry, particularly any roles that involved managing partnerships or integrations. Use specific examples to demonstrate your problem-solving skills and attention to detail.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure your application is well-written and free of errors. Consider including a brief example of how you've simplified complex concepts in past roles.
Express Enthusiasm for Data: Convey your passion for data and analytics in your application. Discuss how you've used data to drive decisions or improve processes in previous positions, as this aligns with the company's focus on data-driven success.
Wie du dich auf ein Vorstellungsgespräch bei InfluencerUpdate vorbereitest
✨Show Your Passion for Gaming
Make sure to express your enthusiasm for the gaming industry during the interview. Share your experiences with games, whether as a player or in a professional capacity, to demonstrate your genuine interest and understanding of the field.
✨Highlight Your Analytical Skills
Since the role requires strong analytical skills, be prepared to discuss specific examples where you've used data to drive decisions or improve processes. This will showcase your ability to understand customer needs and set delivery priorities effectively.
✨Demonstrate Attention to Detail
Given the emphasis on detail in the job description, provide examples of how you've successfully managed complex projects or integrations in the past. Highlight any tools or methods you use to ensure accuracy and thoroughness in your work.
✨Prepare for Problem-Solving Scenarios
Expect to encounter questions that assess your problem-solving abilities. Prepare to discuss challenges you've faced in previous roles and how you approached them, focusing on your strategic thinking and ability to develop effective solutions.
