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- Aufgaben: Join us as a Junior IT Support to tackle exciting tech challenges daily.
- Arbeitgeber: DECK 13 Interactive is a leading game development studio in Frankfurt, known for immersive gaming experiences.
- Mitarbeitervorteile: Enjoy remote work allowances, fitness memberships, and free language courses.
- Warum dieser Job: Be part of a passionate team shaping the future of gaming with opportunities for growth.
- Gewünschte Qualifikationen: Strong Windows knowledge, basic Linux skills, and great troubleshooting abilities are essential.
- Andere Informationen: We celebrate diversity and welcome applicants from all backgrounds.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
At DECK 13 Interactive, we’re more than just a game development studio—we’re a diverse, passionate community of creators dedicated to crafting unforgettable gaming experiences. Since our founding in 2001, in the heart of Frankfurt, Germany, we’ve been pushing the boundaries of what’s possible in PC and console games. Now part of the PulluP Entertainment group, our team of around 100 talented professionals continues to shape the future of gaming.
We’re the minds behind titles like Lords of the Fallen , The Surge series, and Atlas Fallen , known for their rich worlds and immersive gameplay. But we believe the best games are still ahead of us, and that’s where you come in.
Your Quest:
We’re looking for a talented and passionate Junior IT Support (Full-time or part-time) (f/m/x) to join our team immediately and help us bring dynamic, lifelike movements to our next generation of immersive worlds.
Responsibilities:
- Act as a first point of contact for all IT related tasks
- Configure new computer hardware and software / perform upgrades and configuration of desktop and related peripherals
- Troubleshoot connectivity issues
- Set up and manage user accounts and permissions
- Update and maintain computer inventory and equipment
Requirements:
- Strong knowledge of Windows operating system, Linux is a plus
- Experience with Google Workspace, Microsoft 365
- General networking knowledge (Ethernet, Wi-Fi)
- Competency in installing, diagnosing, troubleshooting and repairing computer hardware and software on PCs and related equipment
- Exceptional interpersonal skills
Power-Ups You Receive:
At DECK 13 Interactive, our people are at the heart of everything we do. We believe in creating an environment where you feel valued, supported, and empowered to do your best work. Here’s what we offer to make that happen:
- A modern, centrally located office in Frankfurt, Germany (near Messe).
- Free language courses to help you expand your skills.
- Monthly allowances for remote working and fitness studio memberships.
- A monthly allowance for the Deutschlandticket to ease your commute.
- Tax-free Probonio vouchers available every month.
- Free access to an online mental health platform (Mindsurance) to support your well-being.
- Opportunities for career growth with a yearly learning & development budget.
- 28 days of paid vacation, plus the 24th and 31st of December off.
- Participation in our bonus system after your first shipped project.
Our Commitment to Inclusivity:
DECK 13 Interactive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all individuals regardless of gender, race, ethnicity, religion, sexual orientation, age, disability, or any other characteristic that makes you unique.
We believe that diverse teams create the best games, and we’re dedicated to building a workplace where everyone can thrive.
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Junior IT Support (f/m/x) Arbeitgeber: Deck13 Interactive GmbH
Kontaktperson:
Deck13 Interactive GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Junior IT Support (f/m/x)
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Windows operating systems and Google Workspace. Having hands-on experience or even personal projects that showcase your skills can make you stand out.
✨Tip Number 2
Network with current or former employees of DECK 13 Interactive on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and the IT support team, which can be beneficial during interviews.
✨Tip Number 3
Prepare to demonstrate your troubleshooting skills in a practical way. You might be asked to solve a common IT issue during the interview, so practice explaining your thought process clearly and confidently.
✨Tip Number 4
Show your passion for gaming and how it relates to your IT skills. Mention any relevant gaming experiences or projects that highlight your technical abilities and enthusiasm for the industry, as this aligns with DECK 13's mission.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Junior IT Support (f/m/x)
Tipps für deine Bewerbung 🫡
Understand the Company Culture: Before applying, take some time to understand DECK 13 Interactive's culture and values. Highlight your passion for gaming and how you align with their mission of creating unforgettable gaming experiences.
Tailor Your CV: Make sure your CV reflects your relevant IT skills and experiences. Emphasize your knowledge of Windows, Linux, and any experience with Google Workspace or Microsoft 365. Mention any troubleshooting or hardware repair experiences that relate to the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the gaming industry. Discuss why you want to work at DECK 13 Interactive and how your skills can contribute to their projects. Be sure to mention your interpersonal skills as they are crucial for IT support.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is important in IT support.
Wie du dich auf ein Vorstellungsgespräch bei Deck13 Interactive GmbH vorbereitest
✨Show Your Passion for Gaming
Since DECK 13 Interactive is all about crafting unforgettable gaming experiences, make sure to express your enthusiasm for games. Share your favorite titles and discuss what you love about them, especially if they relate to the studio's projects.
✨Demonstrate Technical Knowledge
Be prepared to discuss your experience with Windows operating systems and any knowledge of Linux. Highlight your familiarity with Google Workspace and Microsoft 365, as well as your general networking skills. Practical examples of troubleshooting you've done can really impress.
✨Emphasize Interpersonal Skills
As a Junior IT Support, you'll be the first point of contact for IT-related tasks. Showcase your exceptional interpersonal skills by discussing how you've effectively communicated with users in the past, resolving their issues with patience and clarity.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the projects you'll be working on, and the company culture at DECK 13 Interactive. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
