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- Aufgaben: Engage with customers to enhance their cyber security experience and address their needs.
- Arbeitgeber: Join Swisscom, a leader in fostering long-term customer relationships in cyber security.
- Mitarbeitervorteile: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Warum dieser Job: Shape the future of cyber security while working with cutting-edge technology and a passionate team.
- Gewünschte Qualifikationen: Experience in Cybersecurity and customer management is essential; strong communication skills are a plus.
- Andere Informationen: Fluency in English and German is required; knowledge of French and Italian is a bonus.
Das voraussichtliche Gehalt liegt zwischen 54000 - 84000 € pro Jahr.
At Swisscom, we prioritize understanding and listening to our customers with the goal of fostering long-term, mutually beneficial relationships. As a SOC Relationship Manager, you will be responsible for ensuring customer satisfaction with our cyber security services and approaching challenges with a solution-oriented mindset. Join the Swisscom Threat Detection & Response (TDR) Service team and help us shape the future of cyber security.
Responsibilities
- Responsibility for ongoing interaction with customers regarding threat status and security enhancement
- Close collaboration with the Security Operations Center and technology vendors
- Identification and clarification of customer requirements in collaboration with product management, sales and operational units
Minimum Qualifications
- Several years of experience in Cybersecurity, Security Consulting or Security Engineering / Analysis with customer management experience
- Customer service management experience is advantageous
- Good knowledge of Cybersecurity, Security Operations Center and Incident Response
- Organized and meticulous personality with a passion for technical concepts and data
What Makes You Stand Out
- Self-motivated, adaptable, proactive and responsible
- Very good communication skills, empathy and stakeholder management experience
- Quick learner, enthusiastic about technology and able to manage multiple priorities
- Very good English and German; French and Italian is advantageous
Is it a match? Apply today.
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Risk and Assurance Manager Arbeitgeber: International Committee of the Red Cross
Kontaktperson:
International Committee of the Red Cross HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Risk and Assurance Manager
✨Tip Number 1
Familiarize yourself with the latest trends and challenges in cybersecurity. This will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the cybersecurity field, especially those who work in Security Operations Centers. Attend relevant events or webinars to build connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships in previous roles. Highlight your problem-solving skills and how you've approached challenges in a solution-oriented manner.
✨Tip Number 4
Brush up on your language skills, particularly in German and English. Being able to communicate effectively in both languages will be a significant advantage in this role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Risk and Assurance Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Risk and Assurance Manager position at Swisscom. Understand the key responsibilities and qualifications required, especially focusing on customer management and cybersecurity expertise.
Tailor Your CV: Customize your CV to highlight relevant experience in cybersecurity, security consulting, and customer management. Emphasize any specific projects or roles that demonstrate your ability to interact with customers and manage security operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cybersecurity and your solution-oriented mindset. Mention how your skills align with Swisscom's goals of fostering long-term customer relationships and enhancing security services.
Highlight Language Skills: Since the job requires very good English and German skills, make sure to clearly state your language proficiency in your application. If you have knowledge of French or Italian, mention that as well to stand out.
Wie du dich auf ein Vorstellungsgespräch bei International Committee of the Red Cross vorbereitest
✨Showcase Your Cybersecurity Knowledge
Be prepared to discuss your experience in cybersecurity, including specific projects or challenges you've faced. Highlight your understanding of Security Operations Centers and Incident Response, as this will demonstrate your technical expertise.
✨Emphasize Customer Management Skills
Since the role involves customer interaction, share examples of how you've successfully managed customer relationships in the past. Discuss your approach to ensuring customer satisfaction and how you handle feedback or concerns.
✨Demonstrate Solution-Oriented Mindset
Prepare to discuss how you've approached challenges with a solution-oriented mindset. Provide examples of situations where you identified problems and implemented effective solutions, particularly in a cybersecurity context.
✨Communicate Effectively in Multiple Languages
Given the requirement for very good English and German skills, practice articulating your thoughts clearly in both languages. If you have knowledge of French or Italian, mention it as an added advantage during the interview.
