Medical CRM Platform Specialist (m/f/d)
Medical CRM Platform Specialist (m/f/d)

Medical CRM Platform Specialist (m/f/d)

Frankfurt am Main Vollzeit 48000 - 84000 € / Jahr (geschätzt) Kein Home Office möglich
M

Auf einen Blick

  • Aufgaben: Lead the implementation of Veeva Vault Medical Suite for our global Medical Affairs team.
  • Arbeitgeber: Join Merz Therapeutics, a family-owned pharma leader dedicated to improving patient quality of life.
  • Mitarbeitervorteile: Enjoy a hybrid work model, attractive remuneration, and various employer-subsidized perks.
  • Warum dieser Job: Be part of a mission-driven company focused on innovative healthcare solutions and patient outcomes.
  • Gewünschte Qualifikationen: University degree in Life Sciences, IT, or Healthcare; experience with Veeva Vault is a plus.
  • Andere Informationen: Work in a modern environment with flat hierarchies and a supportive corporate culture.

Das voraussichtliche Gehalt liegt zwischen 48000 - 84000 € pro Jahr.

As our Medical CRM Platform Specialist (m/f/d) you play a pivotal role in the implementation of our Omnichannel Strategy. You are taking over the full responsibility for Veeva Vault Medical Suite as an integral part of our global customer platform which also includes CRM and Marketing applications. Together with your Global Medical Affairs counterpart you are providing a platform for our global and local Medical Affairs functions. In your role, you are bridging the gap between the medical team, the Veeva system and our IT support team. You would oversee the use of Vault Medical, ensuring compliance, and optimizing performance.Your experience in Vault Medical Suite will help Merz Therapeutics to generate additional insights based on the data collected during our HCP interactions.YOUR CONTRIBUTIONCollaborate with Medical Affairs team to define processes, workflows, and best practices for using the Veeva Vault Medical Suite.Support deployment and configuration of the Veeva Vault Medical Suite, ensuring seamless integration with existing systems; especially Veeva CRM.Oversee the maintenance and updates of the Veeva Vault Medical Suite and Veeva CRM.Coordinate with IT support teams to resolve any technical issuesCustomize the Suite to meet specific Medical Affairs requirements.Stay updated with latest Veeva Vault Medical Suite updates/releases and assess their implications on current processes.Ensure compliance with industry regulations and internal standards.Support to establish a single scientific voice across channels and functions.Monitor user adoption and gather feedback for continuous improvement.Train end-users on suite functionalty.YOUR PROFILEUniversity degree in a relevant field (e.g., Life Sciences, IT, or Healthcare) or comparable professional experience.Experience with Veeva Vault or similar content management systems, certifications are advantageous.Experience in pharmaceutical industry, medical affairs processes and global regulatory requirements Excellent communication and collaboration abilities to work effectively with cross-functional teams.Ability to multitask and manage multiple projects simultaneously with strong problem-solving skills to address any issues that arise with the Veeva platforms.Analytical skills to assess system performance and user feedback with change management skills to effectively implement new processes or updates.Adaptability to changes in software or industry regulations.YOUR BENEFITSIndividual career development with the purpose of improving the quality of life of our patientsHybrid work model that allows a good work-life balanceAttractive location with good transport links, modern workplaces and a company restaurants (4.15,-/menu)International family business with flat hierarchies and an open, appreciative corporate cultureAttractive remuneration with extensive social benefitsVariety of employer-subsidized benefits such as WellPass (17.90,-/month), Germany ticket ( 10,-/month), Corporate Benefits and JobBikeFind out more about our benefits here.ABOUT USWelcome to Merz Therapeutics, a leading pharmaceutical company that helps people with movement disorders, neurological diseases, liver diseases and other health conditions regain their quality of life.We are proud to be a family-owned and value-driven company that has been dedicated to serving the needs of our patients for 110 years and is now a global innovation leader with products in more than 90 countries.Our goalis to use our products to improve treatment outcomes for patients around the world, thereby reducing the burden of suffering for affected people and their surroundings.Our dedication and commitment to relentless research and development is to ensure that unmet patient needs are identified and appropriate treatments are provided.Therefore, become part of our international and motivated Merz Therapeutics family now and help us achieve our goal:“BETTER OUTCOMES FOR MORE PATIENTS“More infoFull TimeFrankfurt am Main, DeutschlandWith Professional Experience11/25/24

Medical CRM Platform Specialist (m/f/d) Arbeitgeber: Merz Pharma

At Merz Therapeutics, we pride ourselves on being an exceptional employer, offering a hybrid work model that promotes a healthy work-life balance while working in a modern and attractive location in Frankfurt am Main. Our open and appreciative corporate culture fosters individual career development, ensuring that our employees grow alongside our mission to improve patient outcomes. With competitive remuneration, extensive social benefits, and a commitment to innovation, joining our team means becoming part of a family-owned company dedicated to making a meaningful impact in the healthcare industry.
M

Kontaktperson:

Merz Pharma HR Team

StudySmarter Bewerbungstipps 🤫

So bekommst du den Job: Medical CRM Platform Specialist (m/f/d)

✨Tip Number 1

Familiarize yourself with the Veeva Vault Medical Suite and its functionalities. Understanding how this platform integrates with CRM and Marketing applications will give you a significant edge during the interview process.

✨Tip Number 2

Network with professionals in the pharmaceutical industry, especially those who have experience with Medical Affairs and Veeva systems. Engaging in conversations can provide insights and potentially valuable referrals.

✨Tip Number 3

Stay updated on the latest trends and updates related to Veeva Vault Medical Suite and the pharmaceutical industry. This knowledge will not only help you in interviews but also demonstrate your commitment to continuous learning.

✨Tip Number 4

Prepare to discuss specific examples of how you've optimized system performance or improved user adoption in previous roles. Concrete examples will showcase your problem-solving skills and ability to manage multiple projects effectively.

Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Medical CRM Platform Specialist (m/f/d)

Experience with Veeva Vault Medical Suite
Knowledge of CRM and Marketing applications
Understanding of medical affairs processes
Familiarity with global regulatory requirements
Strong communication skills
Collaboration abilities with cross-functional teams
Project management skills
Problem-solving skills
Analytical skills for system performance assessment
Change management skills
Adaptability to software changes
Technical aptitude for system configuration and maintenance
User training and support capabilities
Ability to gather user feedback for continuous improvement

Tipps für deine Bewerbung 🫡

Understand the Role: Make sure to thoroughly read the job description for the Medical CRM Platform Specialist position. Understand the key responsibilities and required skills, especially regarding Veeva Vault Medical Suite and its integration with other systems.

Highlight Relevant Experience: In your application, emphasize your experience with Veeva Vault or similar content management systems. Mention any relevant certifications and your background in the pharmaceutical industry, particularly in medical affairs processes.

Showcase Communication Skills: Since the role requires excellent communication and collaboration abilities, provide examples of how you've effectively worked with cross-functional teams in the past. This could include specific projects or initiatives where you played a key role.

Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the specific requirements of the job. Use keywords from the job description, such as 'compliance', 'user adoption', and 'analytical skills', to demonstrate that you are a perfect fit for the position.

Wie du dich auf ein Vorstellungsgespräch bei Merz Pharma vorbereitest

✨Understand the Veeva Vault Medical Suite

Make sure you have a solid understanding of the Veeva Vault Medical Suite and its functionalities. Be prepared to discuss how you've used it in previous roles and how you can leverage it to optimize performance and compliance in your new position.

✨Showcase Your Collaboration Skills

Since this role involves working closely with the Medical Affairs team and IT support, highlight your experience in cross-functional collaboration. Share specific examples of how you've successfully worked with diverse teams to achieve common goals.

✨Demonstrate Problem-Solving Abilities

Prepare to discuss challenges you've faced in previous roles, particularly related to system performance or user adoption. Explain how you approached these issues and what solutions you implemented to improve processes.

✨Stay Updated on Industry Regulations

Familiarize yourself with the latest industry regulations and standards relevant to the pharmaceutical sector. Being knowledgeable about compliance will show that you are proactive and understand the importance of adhering to guidelines in your role.

Medical CRM Platform Specialist (m/f/d)
Merz Pharma
M
  • Medical CRM Platform Specialist (m/f/d)

    Frankfurt am Main
    Vollzeit
    48000 - 84000 € / Jahr (geschätzt)

    Bewerbungsfrist: 2027-03-03

  • M

    Merz Pharma

Ähnliche Positionen bei anderen Arbeitgebern
Europas größte Jobbörse für Gen-Z
discover-jobs-cta
Jetzt entdecken
>