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- Aufgaben: Be the go-to person for drivers, providing 24/7 concierge services and assistance.
- Arbeitgeber: Join a leading German car manufacturer known for luxury and innovation.
- Mitarbeitervorteile: Enjoy flexible hours, remote work options, and a dynamic team environment.
- Warum dieser Job: Make a real impact by enhancing customer experiences with your expertise in Czech.
- Gewünschte Qualifikationen: Fluency in Czech is a must; customer service experience is a plus.
- Andere Informationen: Work in a fast-paced, supportive atmosphere where every day brings new challenges.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Our client, a German car manufacturer, pampers his drivers with special services. The concierge service in the vehicle provides a telephone connection to the call center at the push of a button. The agents (m / f / d) – this would be you – reserve hotel rooms, know the way to the next emergency pharmacy or the next ATM and are available 24 hours a day, seven days a week for all questions. The permanent use of the SIM card ensures that the concierge service is connected to the mobile network at all times, independent of external smartphones. We are currently looking for employees who are fluent in Czech. Typical information you provide are: Hotel reservations Sending addresses of requrired locations directly to the vehicle (including complete data set with information such as address for direct transfer to the destination guide and – depending on the content provider – Internet address, e-mail address and telephone number) Flight information Restaurant reviews and reservations Share prices Cinema program Traffic information Weather information News Sport Results Automatic cash dispensers (emergency) pharmacies Wir freuen uns Sie kennenzulernen!
Czech Premium Car Concierge Service - all genders Arbeitgeber: Workstation Customer Care
Kontaktperson:
Workstation Customer Care HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Czech Premium Car Concierge Service - all genders
✨Tip Number 1
Make sure to brush up on your knowledge of the Czech language, as fluency is a key requirement for this role. Practice common phrases and vocabulary related to customer service and travel to ensure you can assist clients effectively.
✨Tip Number 2
Familiarize yourself with popular hotels, restaurants, and attractions in the Czech Republic. This will help you provide quick and accurate recommendations to clients when they ask for assistance.
✨Tip Number 3
Understand the basics of concierge services and what they entail. Knowing how to handle various requests efficiently will set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for the automotive industry and customer service during the interview. Being passionate about helping others and having an interest in cars can make a positive impression on the hiring team.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Czech Premium Car Concierge Service - all genders
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities of a concierge service agent. Familiarize yourself with the types of services you will be providing, such as hotel reservations and traffic information.
Highlight Language Skills: Since fluency in Czech is required, emphasize your language skills in your CV and cover letter. Provide examples of how you've used your language skills in previous roles or experiences.
Showcase Customer Service Experience: This role is all about providing excellent customer service. Include specific examples from your past work where you successfully assisted customers or resolved issues.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the job posting to demonstrate that you are a perfect fit for the position.
Wie du dich auf ein Vorstellungsgespräch bei Workstation Customer Care vorbereitest
✨Showcase Your Language Skills
Since fluency in Czech is a key requirement, be prepared to demonstrate your language proficiency during the interview. Practice speaking in Czech about various topics related to customer service and the automotive industry.
✨Understand the Concierge Role
Familiarize yourself with the specific services offered by the concierge role. Be ready to discuss how you would handle different scenarios, such as making hotel reservations or providing traffic information, to show that you understand the job's responsibilities.
✨Highlight Customer Service Experience
Emphasize any previous experience you have in customer service roles. Share examples of how you've successfully assisted customers, resolved issues, or provided exceptional service, as this will be crucial for the concierge position.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask the interviewer about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
