Auf einen Blick
- Aufgaben: Lead design, development, and support activities to ensure client satisfaction in tech.
- Arbeitgeber: Infosys is a global leader in digital services and consulting, driving transformation for clients worldwide.
- Mitarbeitervorteile: Enjoy a hybrid work model with remote options and opportunities for travel across the EU.
- Warum dieser Job: Join a culture of learning, teamwork, and diversity while making a real impact in the telecom domain.
- Gewünschte Qualifikationen: Strong experience in E2E data management and program management, especially in telecommunications.
- Andere Informationen: Be part of an inclusive environment that values merit and fosters continuous improvement.
Das voraussichtliche Gehalt liegt zwischen 72000 - 84000 € pro Jahr.
Company: ITL Germany
Requisition ID: 129872BR
Job Description
In the role of Lead Consultant, your primary responsibility is to ensure effective Design, Development, Validation, and Support activities to assure high levels of service satisfaction for our clients in the technology domain. You will be part of a learning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required
- Strong experience in E2E data management and program managing large accounts, preferably in the Telecom domain.
- Program Management: Delivery governance and program management for DNA on one or multiple accounts. Act as the single escalation point for all program issues, conduct regular reviews, and provide sign-offs for projects.
- Proposals: Participate in large proposals and actively seek opportunities for account growth.
- Client Management: Build formal and informal client relationships with senior leadership in the Data organization. Regularly review engagement and take corrective actions for high customer satisfaction.
- Strategy & Roadmap: Provide inputs on account strategy and create development roadmaps for the respective area.
- Resource Planning: Experience in leading a large team spread across geographies.
- Hybrid Working Model: Working from Infosys NL office/Remote work. Regular travel to customer locations within the EU.
Additional Responsibilities
- Knowledge of more than one technology.
- Strong experience in the telecommunications domain.
- Good understanding of SDLC and agile methodologies.
- Understanding of one or more estimation methodologies.
- Excellent problem-solving, analytical, and debugging skills.
- Good knowledge of software configuration management systems.
Personal Attributes
- High analytical skills.
- A high degree of initiative and flexibility.
- High customer orientation.
- High quality awareness.
- Excellent verbal and written communication skills.
Overview
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
#J-18808-Ljbffr
Lead Consultant _ GenAI Arbeitgeber: Infosys Limited
Kontaktperson:
Infosys Limited HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Lead Consultant _ GenAI
✨Tip Number 1
Make sure to showcase your experience in E2E data management and program management, especially within the telecom domain. Highlight specific projects where you successfully managed large accounts and delivered high customer satisfaction.
✨Tip Number 2
Network with professionals in the telecommunications field and engage with potential clients or colleagues on platforms like LinkedIn. Building relationships with senior leadership can give you an edge in client management and proposal participation.
✨Tip Number 3
Familiarize yourself with agile methodologies and SDLC processes, as these are crucial for the role. Consider obtaining certifications or attending workshops that can enhance your understanding and demonstrate your commitment to continuous learning.
✨Tip Number 4
Prepare to discuss your problem-solving and analytical skills during interviews. Be ready to provide examples of how you've tackled complex issues in past projects, as this will show your capability to handle challenges in a lead consultant role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Lead Consultant _ GenAI
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Lead Consultant position. Highlight key responsibilities and required skills, such as E2E data management and program management in the Telecom domain, to tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in managing large accounts and your familiarity with SDLC and agile methodologies. Use specific examples that demonstrate your problem-solving and analytical skills.
Showcase Client Management Skills: Since client management is crucial for this role, include instances where you built strong relationships with senior leadership or improved customer satisfaction. This will show your ability to engage effectively with clients.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Infosys' values and culture. Mention your initiative, flexibility, and commitment to quality, aligning them with the company's focus on diversity and continuous improvement.
Wie du dich auf ein Vorstellungsgespräch bei Infosys Limited vorbereitest
✨Showcase Your E2E Data Management Experience
Be prepared to discuss your strong experience in end-to-end data management. Highlight specific projects where you successfully managed large accounts, especially in the telecom domain, and how you ensured high levels of service satisfaction.
✨Demonstrate Program Management Skills
Illustrate your program management capabilities by sharing examples of how you've governed delivery and managed multiple accounts. Discuss your role as an escalation point for program issues and how you conducted regular reviews.
✨Build Client Relationships
Emphasize your ability to build formal and informal relationships with senior leadership in client organizations. Prepare to talk about how you've engaged with clients to ensure high customer satisfaction and taken corrective actions when necessary.
✨Highlight Your Problem-Solving Abilities
Prepare to showcase your analytical and problem-solving skills. Be ready to discuss specific challenges you've faced in previous roles and how you approached them, particularly in relation to software configuration management and agile methodologies.