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- Aufgaben: Lead operations in a fast-growing tech startup and optimize business processes.
- Arbeitgeber: LocalBini connects travelers with unique city experiences across Europe.
- Mitarbeitervorteile: Enjoy a 2-year traineeship with a competitive salary and clear career progression.
- Warum dieser Job: Gain hands-on experience in a dynamic environment while preparing for a leadership role.
- GewĂĽnschte Qualifikationen: Problem solvers with strong analytical skills and excellent communication in English are encouraged to apply.
- Andere Informationen: Work in a supportive team based in St. Gallen, Switzerland.
ABOUT US
LocalBini is the go-to platform for cultural, fun or exclusive city Experiences across Europe with Locals. From a secret boutique shopping Experience with a gemologist, to wine-tasting with an expert sommelier, LocalBini.com features authentic city Experiences that people can book based on their interests (eg. art, architecture, foodie, nightlife, history etc.).
Operations Management Traineeship (at 100% basis)
Are you ready to take the lead in shaping the operational backbone of a fast-growing tech startup?
LocalBini’s 2-year Traineeship in Operations Management offers you the opportunity to dive into all aspects of business operations while preparing for a future leadership role, such as Operations Associate or Chief of Staff.
What You Will Do
As an Operations Trainee, you will develop hands-on expertise in running and optimizing the operations of a versatile and dynamic startup. Your responsibilities will include:
- Manage customer service channels, including handling Zendesk tickets and the phone hotline, with a view to automate repetitive tasks.
- Process bookings, maintain documentation, and continually refine workflows with AI to boost productivity and accuracy as well as analysing data to prepare the organisation for global scale up.
- Communicate with locals and travelers to ensure high satisfaction, while driving efficiencies in how we manage these interactions.
About You
- Problem Solver: Excited to solve challenges ad-hoc.
- Analytical Thinker: Comfortable with data analysis and strategic problem-solving to identify and address bottlenecks.
- Hands-On & Proactive: Ready to execute plans and SOPs with precision and a “just-do-it” attitude.
- Organized Communicator: Strong written and verbal communication skills in English (German is a plus).
What We Offer
- A comprehensive 2-year traineeship in an international Swiss startup during its scale-up phase.
- Hands-on learning in all areas of business operations, from process optimization to scaling strategies.
- A clear pathway to transition into a full-time leadership role, such as Operations Associate or Chief of Staff, upon program completion.
- A supportive work environment based in St. Gallen, Switzerland with a monthly traineeship salary of CHF 2’500 in the first year and CHF 3’500 in the second.
Help us deliver exceptional quality and scale LocalBini’s operations to new heights!
HOW TO APPLY
Send your application, including your CV, academic transcripts, relevant references (if available), and a short cover letter via our career page.
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Traineeship in Operations & Scale up & Data Science Arbeitgeber: LocalBini
Kontaktperson:
LocalBini HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Traineeship in Operations & Scale up & Data Science
✨Tip Number 1
Familiarize yourself with LocalBini's platform and the types of experiences they offer. Understanding their unique selling points will help you articulate how you can contribute to optimizing operations and enhancing customer satisfaction.
✨Tip Number 2
Brush up on your data analysis skills, especially with tools that can help automate tasks. Being able to demonstrate your analytical thinking during the interview will show that you're ready to tackle the challenges of a fast-growing startup.
✨Tip Number 3
Prepare examples from your past experiences where you've successfully solved problems or improved processes. This will showcase your hands-on and proactive approach, which is crucial for the Operations Traineeship.
✨Tip Number 4
Practice your communication skills in both English and German if possible. Being an organized communicator is key in this role, so being able to express your thoughts clearly will set you apart from other candidates.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Traineeship in Operations & Scale up & Data Science
Tipps für deine Bewerbung 🫡
Understand the Company: Familiarize yourself with LocalBini and its mission to provide unique city experiences. Highlight your understanding of their operations and how you can contribute to their growth in your application.
Tailor Your CV: Make sure your CV reflects relevant experiences and skills that align with the role. Emphasize any experience in operations, customer service, or data analysis, as these are key components of the traineeship.
Craft a Compelling Cover Letter: Write a short cover letter that showcases your enthusiasm for the position and the company. Discuss why you are a good fit for the role and how your problem-solving and analytical skills can benefit LocalBini.
Double-Check Your Application: Before submitting, review all your documents for accuracy and completeness. Ensure that your CV, transcripts, and references are up-to-date and formatted correctly to make a strong impression.
Wie du dich auf ein Vorstellungsgespräch bei LocalBini vorbereitest
✨Show Your Problem-Solving Skills
Be prepared to discuss specific examples where you've tackled challenges head-on. LocalBini values candidates who can think on their feet and come up with creative solutions.
✨Demonstrate Your Analytical Thinking
Since the role involves data analysis, be ready to explain how you've used data to make decisions in the past. Highlight any experience you have with tools or methods for analyzing data.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly, both verbally and in writing, as you'll need to interact with locals and travelers.
✨Emphasize Your Hands-On Approach
LocalBini is looking for proactive individuals. Share instances where you've taken initiative to execute plans or improve processes, showcasing your 'just-do-it' attitude.
