Sales & Marketing Agent (m/f/d) - Italian

Job Title: Sales & Marketing Agent (m/f/d) – Italian

Job Description

Due to our incredible growth, we are looking for Sales & Marketing Agents (m/f/d) with Italian and English language skills to help us create exceptional customer experiences for the largest social media platform in the world.

In our offices in Berlin and all over Germany, 1950 employees in over 12 languages take over the communication via phone, chat or mail processing with the customers of our client.

Please be aware, that we can only hire EU citizens or candidates who have a valid work permit to work fulltime hours in Germany.

What we Offer:

• Salary of €2750 monthly/ €33.000 per year gross
• Up to €687 monthly performance bonus gross
• Relocation support of up to €1500 from outside Germany and €700 from within Germany, depending on current location (minimum 100 km to Berlin)
• €40 Edenred bonus, company pension scheme, employee referral program, free access to the Babel language learning platform, discounts on Urban Sport and much more
• Benefit from our paid 4-week professional training and become an expert in social media advertising
• Enjoy your weekends and plan your life as you will be rocking Advertisers Monday to Friday between 8.45am and 5.15pm
• Manage your own career! 80% of our current OPS Managers started as agents. Thousands of free trainings from CNX University and internal opportunities.
• Great team events, Summer and Christmas parties, barbecues and much more fun
• Exclusive employee discounts for online shopping

Your impact will be:

• Analyzing marketing campaigns on behalf of your customers
• Carrying out digital campaigns on behalf of your client and monitoring success
• Contacting existing clients (Agencies or Advertisers) via telephone, chat and email, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Identifying campaign trends and escalating challenging developments at an early stage
• Improve client’s experience by driving optimal and appropriate product adoption
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products
• Become an expert on all Social Media Account Advertising solutions
• Champion and produce success stories for advertisers who have had success in growing their business by using the Social Media Account products
• Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success

Experience/Skills you will need:

• Fluency in Italian and very good command of English (at least B2 level)
• At least 1 year of experience in Sales, you should have a commercial mindset, be strongly sales driven, and possess entrepreneurial thinking and strong influential skills
• Experience in social media and/or digital marketing is a plus
• Strong sales-oriented outlook, entrepreneurial thinking and “go the extra mile” attitude
• Strong analytical, organizational and creative thinking skills
• Excellent communication, interpersonal, and customer service skills

Are you passionate about helping others and solving problems? Are you looking for an international, diverse, fresh and fast-growing environment to enhance your career further? Then we would like to hear from you!

For us, it is natural to be an inclusive employer that promotes and values diversity. We live diversity, respect and equal opportunities, irrespective of age, gender identity, sexual orientation, disability, social and national origin, or ethnic and national affiliation. Our cultural guideline „We all contribute and are 1 Concentrix“ expresses exactly these values. We want to create a barrier-free environment where everyone can show their full talents.

*More information will be provided during the recruitment process.

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Location: DEU Berlin – 10 East Building

Language Requirements: English (Required), Italian (Required)

Time Type:

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