Finde einen Job 
Finde eine Ausbildung 
Top Arbeitgeber 
Top Universitäten 
Für Unternehmen Auf einen Blick
- Aufgaben: Support customers with financial services via calls, emails, and chats.
- Arbeitgeber: Join Teleperformance, a leader in customer experience for top fintech companies.
- Mitarbeitervorteile: Enjoy relocation support, competitive salary, health benefits, and free Greek language courses.
- Warum dieser Job: Be part of a dynamic team changing the future of payments while growing your career.
- Gewünschte Qualifikationen: Fluent in German and English; customer support experience is a plus.
- Andere Informationen: Work in a Great Place to Work-Certified environment with diverse opportunities.
Social network you want to login/join with: Client: Teleperformance Location: Job Category: Finance Job Reference: 3fa20b2c31ce Job Views: 2 Posted: 17.04.2025 Expiry Date: 01.06.2025 Job Description: Are you an avid fintech enthusiast with great communication skills? Join our Customer Experts team and support people for financial, banking and money transfer services. Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece! We collaborate with some of the world\’s top companies offering money transfer & financial services, cloud-based banking services, digital payments fintech pioneers, that trust our people for delivering exceptional customer experience! If you share our values of collaboration, transparency, integrity and agility, come join forces with a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid. What you will do: Be the primary point of contact for customer and client requests. Utilize phone calls, e-mails and chats in order to provide a seamless customer experience. Provide daily support and consult clients on best practices about their business. Respond to customer inquiries about our client’s new and existing services and solutions, as well as complaints – always in a professional manner. Resolve issues as they arise – timely and efficiently. Strive for excellence in every interaction, aiming for increased product usage and customer loyalty. Be committed to meeting both personal goals and team targets. What you will bring: Fluency in German . Very good use of English – both in written and spoken language. Work experience in a customer support role is a plus. An interest in digital banking and payment solutions is desired. Exceptional communication & soft skills, as well as a problem-solving mentality. Tech savviness & learning agility. A genuine sense of ownership along with an unbreakable team spirit. Flexibility in adapting to a fast-paced environment. What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you). Competitive monthly salary + 2 extra salaries per year. Referral Program : Bring your friends and receive great bonuses! Health care benefits and numerous other discounts. Full training by certified instructors. Professional growth & development opportunities . Special events as well as community & social responsibility initiatives . Free online Greek language courses. State of the art premises, providing a great working environment with relaxing break areas. Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. #J-18808-Ljbffr
Deutschsprachige Kundenservice in Griechenland (m/w/d) - Financial Services Arbeitgeber: Whatjobs
Kontaktperson:
Whatjobs HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Deutschsprachige Kundenservice in Griechenland (m/w/d) - Financial Services
✨Tip Nummer 1
Nutze dein Netzwerk! Sprich mit Freunden oder Bekannten, die bereits im Kundenservice oder in der Finanzbranche arbeiten. Sie können dir wertvolle Einblicke geben und möglicherweise sogar eine Empfehlung aussprechen.
✨Tip Nummer 2
Informiere dich über aktuelle Trends im Bereich Fintech und digitale Zahlungen. Zeige in deinem Gespräch, dass du über die neuesten Entwicklungen Bescheid weißt und wie sie die Kundenbetreuung beeinflussen.
✨Tip Nummer 3
Bereite dich auf typische Kundenanfragen vor, die im Finanzsektor häufig vorkommen. Übe, wie du diese Anfragen professionell und effizient beantworten würdest, um deine Problemlösungsfähigkeiten zu demonstrieren.
✨Tip Nummer 4
Zeige deine Teamfähigkeit! Bereite Beispiele vor, in denen du erfolgreich im Team gearbeitet hast, um zu verdeutlichen, dass du gut in das kundenorientierte Team von StudySmarter passt.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Deutschsprachige Kundenservice in Griechenland (m/w/d) - Financial Services
Tipps für deine Bewerbung 🫡
Research the Company: Familiarize yourself with Teleperformance and their role in the financial services sector. Understanding their values and mission will help you tailor your application.
Highlight Relevant Skills: Emphasize your fluency in German and English, as well as any experience in customer support or fintech. Make sure to showcase your communication skills and problem-solving mentality.
Craft a Tailored Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work in customer service for financial services and how you align with their values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates attention to detail and professionalism.
Wie du dich auf ein Vorstellungsgespräch bei Whatjobs vorbereitest
✨Zeige deine Kommunikationsfähigkeiten
Da die Stelle exzellente Kommunikationsfähigkeiten in Deutsch erfordert, solltest du während des Interviews klar und präzise sprechen. Übe, deine Gedanken strukturiert zu präsentieren und achte darauf, aktiv zuzuhören.
✨Interesse an Fintech zeigen
Bereite dich darauf vor, über aktuelle Entwicklungen im Bereich Finanzen und digitale Zahlungsmethoden zu sprechen. Zeige dein Interesse an der Branche und bringe Beispiele für innovative Lösungen, die du spannend findest.
✨Problemlösungsfähigkeiten demonstrieren
Sei bereit, konkrete Beispiele aus deiner bisherigen Erfahrung zu teilen, in denen du erfolgreich Probleme gelöst hast. Dies zeigt, dass du eine proaktive Einstellung hast und in der Lage bist, Herausforderungen zu meistern.
✨Teamgeist betonen
Die Rolle erfordert einen starken Teamgeist. Teile Erfahrungen, in denen du effektiv mit anderen zusammengearbeitet hast, um gemeinsame Ziele zu erreichen. Dies wird deine Fähigkeit unterstreichen, in einem dynamischen Umfeld zu arbeiten.
