Sr. Product Manager

As a Senior Product Manager at Zitadel, you will be responsible for defining and executing the product strategy, roadmap, and feature development. You will work closely with engineering, design, marketing, and sales teams to ensure Zitadel remains at the forefront of the IAM industry. You will be the voice of the customer, translating market needs and technical possibilities into actionable product requirements. Responsibilities Develop and maintain a comprehensive product roadmap aligned with Zitadel\’s strategic objectives, market trends, and customer needs. Conduct thorough market research, competitive analysis, and customer feedback sessions to identify and prioritize product requirements. Collaborate with engineering and design teams to define detailed product specifications, user stories, and acceptance criteria. Oversee the entire product lifecycle, from concept to launch and beyond, ensuring timely delivery and continuous improvement. Additional Tasks Work closely with engineering, design, marketing, and sales teams to ensure effective communication and alignment across all stages of product development and go-to-market strategies. Champion user-centric design and ensure our products deliver exceptional user experiences. Define and track key performance indicators (KPIs) to measure product success and identify areas for optimization. Contribute to the development of product documentation and training materials. Participate in industry events and conferences to represent Zitadel and stay abreast of emerging trends. Provide mentorship and guidance to junior product managers. Work with the open source community to understand and incorporate feedback. Analyze and report on user metrics. Participate in first and second level customer support rotation to ensure timely response and resolution of support requests. Requirements 2+ years of experience in product management, preferably in the IAM, security, or developer tools space. Strong understanding of IAM concepts, technologies, and industry standards (e.g., OAuth 2.0, OpenID Connect, SAML). Proven track record of successfully launching and managing complex technical products. Excellent analytical, problem-solving, and decision-making skills. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Ability to understand and communicate highly technical concepts. Bonus if you have Experience working in an open-source environment is highly desirable. Experience with Agile development methodologies. Experience with cloud native technologies. Experience in startups or scale-ups. #J-18808-Ljbffr