Head-Sales & Customer Success

Head-Sales & Customer Success

Vollzeit 72000 - 84000 € / Jahr (geschätzt) Kein Home Office möglich
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Auf einen Blick

  • Aufgaben: Lead business development and client relationship management in the IT services sector.
  • Arbeitgeber: Join a dynamic team focused on driving revenue growth in Switzerland's IT landscape.
  • Mitarbeitervorteile: Enjoy competitive salary, travel opportunities, and a collaborative work environment.
  • Warum dieser Job: Make an impact by building long-term client relationships and driving innovative IT solutions.
  • Gewünschte Qualifikationen: 12+ years in IT sales with strong communication and negotiation skills required.
  • Andere Informationen: Willingness to travel for client meetings and industry events is essential.

Das voraussichtliche Gehalt liegt zwischen 72000 - 84000 € pro Jahr.

2nd Floor, InfoTech Centre, 14, Haryana, India, Sales & Ma

About the Role:
We are seeking a dynamic and results-drivenBusiness Development Manager to join our growing team in Switzerland. This role focuses on driving revenue growth by identifying, pursuing, and closing new business opportunities in the IT services and managed services sector. The ideal candidate will have a strong background in IT sales, a deep understanding of managed services, and a proven track record of building and maintaining long-term client relationships.

Key Responsibilities:

  • Business Development:
    • Identify and target new business opportunities in the IT services and managed services space across Switzerland.
    • Develop and execute strategic sales plans to achieve revenue targets and expand market share.
    • Build and maintain a robust pipeline of prospects through networking, cold calling, and leveraging existing relationships.
  • Client Relationship Management:
    • Act as the primary point of contact for key clients, understanding their business needs, and proposing tailored IT solutions.
    • Foster long-term relationships with clients to ensure repeat business and customer satisfaction.
    • Conduct regular client meetings, presentations, and product demonstrations to showcase our offerings.
  • Market Research & Strategy:
    • Stay updated on industry trends, competitor activities, and emerging technologies in the IT services and managed services domain.
    • Provide insights and feedback to the leadership team to refine sales strategies and service offerings.
    • Collaborate with marketing teams to develop targeted campaigns and generate leads.
  • Prepare and deliver compelling proposals, quotes, and contracts to prospective clients.
  • Negotiate terms and close deals to meet or exceed sales targets.
  • Ensure seamless handover of new clients to the delivery and operations teams for successful project execution.
  • Cross-functional Collaboration:
    • Work closely with technical teams, pre-sales, and delivery teams to ensure alignment on client requirements and solution design.
    • Provide regular updates and reports on sales performance, pipeline status, and market trends to senior management.

Qualifications:

  • Bachelor’s degree in Business, IT, or a related field. MBA is a plus.
  • 12+ years of experience in IT sales, business development, or account management, with a focus on IT services and managed services.
  • Proven track record of meeting or exceeding sales targets in the IT industry.
  • Strong understanding of IT infrastructure, cloud services, cybersecurity, and managed services offerings.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to build and maintain relationships with C-level executives and decision-makers.
  • Self-motivated, proactive, and results-oriented with a passion for driving business growth.
  • Willingness to travel as needed to meet clients and attend industry events.

Preferred Skills:

  • Experience working with global clients or multinational organizations.
  • Knowledge of CRM tools (e.g., Salesforce, HubSpot) and sales analytics platforms.
  • Familiarity with IT service management frameworks (e.g., ITIL) and industry standards.

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Head-Sales & Customer Success Arbeitgeber: IGT Solutions Pvt. Ltd.

At our company, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in the heart of Switzerland. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, ensuring that our team members thrive both personally and professionally. Join us to be part of a dynamic environment where your contributions are valued, and you can make a meaningful impact in the IT services sector.
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Kontaktperson:

IGT Solutions Pvt. Ltd. HR Team

StudySmarter Bewerbungstipps 🤫

So bekommst du den Job: Head-Sales & Customer Success

✨Tip Number 1

Network actively within the IT services sector in Switzerland. Attend industry events, webinars, and meetups to connect with potential clients and other professionals. Building relationships in person can significantly enhance your chances of landing this role.

✨Tip Number 2

Stay updated on the latest trends and technologies in IT services and managed services. Being knowledgeable about emerging technologies will not only help you in interviews but also demonstrate your commitment to the field.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully built and maintained client relationships in the past. Highlighting your experience with C-level executives will show that you have the skills needed for this role.

✨Tip Number 4

Familiarize yourself with CRM tools and sales analytics platforms commonly used in the industry. Being able to discuss your experience with these tools will give you an edge over other candidates.

Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Head-Sales & Customer Success

Business Development
IT Sales Expertise
Client Relationship Management
Strategic Sales Planning
Networking Skills
Cold Calling
Market Research
Proposal Writing
Negotiation Skills
Presentation Skills
Cross-functional Collaboration
Sales Performance Reporting
Understanding of IT Infrastructure
Knowledge of Cloud Services
Cybersecurity Awareness
Managed Services Knowledge
CRM Tools Proficiency
Sales Analytics
ITIL Familiarity
Self-motivated and Results-oriented

Tipps für deine Bewerbung 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Head-Sales & Customer Success position. Tailor your application to highlight your relevant experience in IT sales and business development.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for driving business growth and your ability to build long-term client relationships. Use specific examples from your past experiences to demonstrate how you meet the key responsibilities outlined in the job description.

Highlight Relevant Experience: In your CV, emphasize your 12+ years of experience in IT sales and business development. Include quantifiable achievements, such as exceeding sales targets or successfully managing key accounts, to make your application stand out.

Showcase Your Skills: Make sure to highlight your excellent communication, negotiation, and presentation skills in both your CV and cover letter. Mention any familiarity with CRM tools and IT service management frameworks, as these are preferred skills for the role.

Wie du dich auf ein Vorstellungsgespräch bei IGT Solutions Pvt. Ltd. vorbereitest

✨Showcase Your Sales Achievements

Be prepared to discuss specific examples of how you've met or exceeded sales targets in your previous roles. Highlight your strategies for identifying and closing new business opportunities, especially in the IT services sector.

✨Understand the Client's Needs

Demonstrate your ability to act as a primary point of contact for clients by discussing how you have tailored solutions to meet their unique business needs. Prepare to share examples of successful client relationships you've built and maintained.

✨Stay Informed on Industry Trends

Research current trends in IT services and managed services before the interview. Be ready to discuss how these trends could impact the company's strategy and how you can contribute to staying ahead of the competition.

✨Prepare for Cross-Functional Collaboration

Highlight your experience working with technical teams and other departments. Discuss how you ensure alignment on client requirements and solution design, and be ready to provide examples of successful collaborations.

Head-Sales & Customer Success
IGT Solutions Pvt. Ltd.
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