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- Aufgaben: Analyze business processes and enhance CRM systems to drive success.
- Arbeitgeber: Join TAKKT Group, a leader in B2B omnichannel commerce for business equipment.
- Mitarbeitervorteile: Enjoy flexible work options, competitive salary, and private health insurance after probation.
- Warum dieser Job: Be part of an innovative team shaping the future of work with cutting-edge technologies.
- Gewünschte Qualifikationen: Experience in CRM systems and strong analytical skills are essential.
- Andere Informationen: Work in a modern office with ergonomic spaces and a collaborative atmosphere.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
WELCOME to a world of endless possibilities within our dynamic company, where every door is an invitation to discover your fullest potential! We are constantly working on BRINGING NEW WORLDS OF WORK TO LIFE! Apply now, become part of our team and shape new worlds of work!
TAKKT group are expanding our presence in Budapest, Hungary, to host the new European TAKKT Competence Center (TCC) . Building on recent improvements in our processes and customer experience, the TCC will support our European colleagues in streamlining processes, modernizing systems, and driving innovation. This expansion means we will be hiring highly skilled experts in digital and future-focused competencies, ensuring that we remain competitive and customer-centric as we embrace new technologies, including AI.
We are looking for a proactive Business Analyst (CRM / Offer to Order) to join our team and play a key role in improving and enhancing our CRM systems and business processes. In this position, you will collaborate with stakeholders to gather and document business requirements, implement CRM features, and ensure CRM systems support business success. If you have experience in CRM systems and a passion for driving business improvements, this is the opportunity for you!
Key Responsibilities
- Business Process Analysis: Analyze existing business processes, identify opportunities for improvement, and propose CRM-based solutions.
- CRM Feature Development: Develop and implement CRM features that enhance customer engagement and contribute to business success.
- Requirements Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring alignment with business goals.
- Customization & Configuration: Customize and configure CRM systems to meet specific business needs, ensuring efficient functionality.
- Training & Support: Provide training and ongoing support to users on CRM systems, enhancing adoption and effective use.
- Documentation: Create and maintain clear documentation on CRM processes, configurations, and best practices.
- Issue Resolution: Assist in resolving CRM system issues, coordinating with IT or vendors as necessary.
- Status Reporting: Regularly report the progress of feature development to the Product Owner, ensuring transparency and alignment with project goals.
Professional Requirements
- Several years of experience in IT architecture and solution design, preferably with CRM systems, or ideally Salesforce CRM.
- Strong knowledge of software development, databases, networking, and cloud technologies.
- Proven experience as a Business Analyst or in a similar role with a focus on CRM systems.
- Proficiency in CRM software (e.g., Salesforce, Microsoft Dynamics, HubSpot) and related tools.
- Experience with agile methodologies and DevOps practices (Safe).
- Industry knowledge in retail is a plus.
- Knowledge in project management and data analysis with the ability to report on key performance metrics.
Personal Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Strong analytical and problem-solving abilities to drive actionable insights.
- Excellent communication and teamwork skills with the ability to work effectively across teams.
- Ability to thrive in a collaborative, team-oriented environment.
Join Us and Make a Difference!
If you’re an experienced Business Analyst with a passion for CRM systems and driving business improvements, we want to hear from you! Join our collaborative and innovative team and contribute to shaping the future of our CRM solutions.
Why Join Us?
- Work in an innovative, collaborative environment that encourages professional growth.
- Opportunity to shape the future of integration and automation technologies.
- Competitive salary and benefits package.
- Flexible work options to help balance your personal and professional life.
- SZÉP card with the value of 28k HUF.
- Private health insurance after the 3 months probation.
- Modern office location with ergonomic workspaces, and a collaborative atmosphere.
- Flexible working hours with a hybrid model requiring 60% office presence.
Interested? Then join our team and become part of TAKKT Group, a listed company! We are the leading provider in B2B omnichannel commerce for business equipment and are looking for motivated individuals to shape the future of work with us. With our successful brands like BIGDUG, Gerdmans, Kaiserkraft, Ratioform and Runelandhs we work every day on innovative and sustainable solutions and products that make the workday of our customers, and our own, the best it can be. Apply now, become part of our team and shape new worlds of work!
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Business Analyst Arbeitgeber: TAKKT Group
Kontaktperson:
TAKKT Group HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Business Analyst
✨Tip Number 1
Familiarize yourself with the specific CRM systems mentioned in the job description, such as Salesforce or Microsoft Dynamics. Having hands-on experience or certifications in these platforms can significantly boost your chances of standing out.
✨Tip Number 2
Highlight your experience with agile methodologies and DevOps practices. Being able to demonstrate your understanding of these concepts will show that you can adapt to the dynamic environment at TAKKT Group.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved business processes in previous roles. Use metrics or outcomes to illustrate your impact, as this aligns with the role's focus on driving business improvements.
✨Tip Number 4
Network with current or former employees of TAKKT Group on platforms like LinkedIn. Gaining insights into the company culture and expectations can help you tailor your approach and demonstrate your genuine interest in the position.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Business Analyst
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Analyst position. Understand the key responsibilities and required skills, especially those related to CRM systems and business process analysis.
Tailor Your CV: Customize your CV to highlight relevant experience in CRM systems, business analysis, and any specific tools mentioned in the job description, such as Salesforce or Microsoft Dynamics. Use keywords from the job listing to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for driving business improvements and your experience with CRM systems. Mention how your skills align with the company's goals and how you can contribute to shaping new worlds of work.
Highlight Collaborative Skills: Since the role emphasizes teamwork and collaboration, provide examples in your application that demonstrate your ability to work effectively across teams and communicate with stakeholders. This will show that you are a good fit for their collaborative environment.
Wie du dich auf ein Vorstellungsgespräch bei TAKKT Group vorbereitest
✨Understand the Business Processes
Before the interview, take some time to familiarize yourself with common business processes related to CRM systems. Be prepared to discuss how you can analyze and improve these processes, as this is a key responsibility of the role.
✨Showcase Your CRM Experience
Highlight your experience with CRM systems, especially Salesforce or similar platforms. Be ready to provide specific examples of how you've customized or configured these systems to meet business needs in previous roles.
✨Prepare for Stakeholder Collaboration
Since the role involves collaborating with various stakeholders, think of examples where you've successfully gathered requirements or worked with teams to implement solutions. This will demonstrate your teamwork and communication skills.
✨Discuss Agile Methodologies
Familiarize yourself with agile methodologies and be prepared to discuss how you've applied them in past projects. This will show that you can adapt to the dynamic environment of the company and contribute effectively to their innovative culture.
