VIE - Business Process Analyst (M/W/D) - GERMANY

VitalAire – bei uns macht es Klick

Wir sind eines der führenden Home-Healthcare-Unternehmen in Deutschland und bieten ganzheitliche Lösungen und Konzepte für die Heimtherapie bzw. die Außerklinische Intensivpflege. Unser Angebot gliedert sich in drei Geschäftsbereiche: Respiratorische Therapien, Infusionstherapien und Außerklinische Intensivpflege. VitalAire hilft chronisch kranken Patient*innen, die durch das fachärztliche Personal eingeleitete Behandlung mit medizinischen Geräten, Arzneimitteln und Pflege zu Hause selbstständig und erfolgreich fortzusetzen. Über 190.000 Patient*innen werden von uns deutschlandweit betreut. Wir möchten beweglich bleiben und als Team die VitalAire der Zukunft entwickeln. Darum geht es bei uns – das macht uns aus. Hier macht es Klick. Wir investieren in die Zukunft und sind daher in fast allen Bereichen auf der Suche nach kompetenten und engagierten Mitarbeiter*innen.

Gemeinsam die VitalAire der Zukunft gestalten, damit es Klick macht | Dein Einsatz

Vitalaire GmbH grew over time with various business lines and legal entities, each having its own processes, history, and ways of working. To make the organisation fit for further growth, Vitalaire wants to harmonise its processes and reach operational excellence. The perimeter is broad, the stakes are high and this will be beneficial to the entire structure. We need someone to lead this task, and this is where you come in:

Your mission is to design and optimise the entire process landscape of the company.

Mission Summary:

You will design the entire process landscape and value chain of the company – from strategic to operational business processes – in order to provide the entire organisation with a good overview of the roles & responsibilities of each department, their interfaces, and the process standards to provide the best service quality to our patients & customers and to deliver the expected business performance. To perform this mission, you will:

1. work closely with the different departments (IT, Finance, HR, Sales & Marketing, Supply Chain, etc) and managers, reviewing with them existing process mappings and validating with them the designed processes.
2. use a digital & visio-based tool for the design of the processes.
3. Set with the team key performance indicators to measure the quality & the effectiveness of our processes.
4. Proactively propose and identify process improvements and developing strategies to enhance business processes.

Das überzeugt uns| Dein Profil

Education:

1. Master’s degree in engineering, business administration or process management.

Soft and Hard Skills:

1. Strong analytical and conceptual thinking skills.
2. Enterprising, highly self driven.
3. Ability to work as a team, with different departments & stakeholders.
4. Proven interest for process workflows.
5. Experience with process mapping tools such as Visio is a plus.
6. Able to read/write the documentation in German.

Languages:

1. English (C1) is Mandatory.
2. German (B2/C1) level is Mandatory.

Why Join Us?

This is a great opportunity to get a broad overview of how a complex entity – with several business lines, departments and legal entities – is organised. You will get in contact with all the departments of the company in a unique and transversal way.

By clearly mapping & aligning the organisation on process standards & KPI, you will actively contribute to the Value-Based Healthcare transformation of the German healthcare system.

Please send your CV and motivation letter in English!

Position based in Hamburg area, Germany for an initial period of 12 months, (extendable once).

Position open only for candidates eligible to the VIE program. Therefore, only the applicants meeting the requirements of the French V.I.E program will be taken into consideration. Please visit this website for more information about these requirements:

The V.I.E., an international young graduate program, enables young professionals who are less than 28 and European Union nationals to work for a French company in any country of the world. Becoming part of this program means going abroad to carry out a professional assignment for up to 24 months whilst benefiting from social care coverage and an interesting salary, which depends on the host country.

Business France, the French agency for international business development, is in charge of all the administrative procedures of your assignment. For further information, please visit the following link: macht uns aus: Hier macht es Klick | Unser Angebot

VitalAire is currently going with a new „Value-Based Healthcare“ strategy, based on the works of Michael Porter on the global healthcare system and aiming at providing the best outcomes for the patients and the customers at the best costs for the healthcare system. We are proud to promote this innovative strategy, along with other healthcare players around the globe, which we encourage you to discover.

The Strategy & Transformation department is based at VitalAire’s headquarters in the Hamburg area, reporting directly to the General Manager of the entity.
The department works in close collaboration with all the different departments of VitalAire – from operations, customer services, sales & marketing to finance, HR and other shared services departments.

Unsere Unterschiede machen unsere gemeinsame Leistung aus.

Bei VitalAire haben wir uns verpflichtet, ein vielfältiges und inklusives Arbeitsumfeld zu schaffen, das die Vielfalt unserer Mitarbeiter*innen, unserer Kund*innen, Patient*innen, Interessengruppen und Kulturen auf der ganzen Welt berücksichtigt.

Wir begrüßen und berücksichtigen Bewerbungen von allen qualifizierten Bewerber*innen, unabhängig von ihrem Hintergrund. Wir sind der festen Überzeugung, dass eine vielfältige Organisation den Menschen die Möglichkeit bietet, ihre Talente sowohl individuell als auch gemeinschaftlich zum Ausdruck zu bringen. Und dass sie unsere Innovationsfähigkeit fördert, indem wir unsere Grundsätze leben, für unseren Erfolg handeln und ein engagiertes Umfeld in einer sich wandelnden Welt schaffen. #J-18808-Ljbffr