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- Aufgaben: Be the go-to guru for technical assistance and product recommendations.
- Arbeitgeber: Join Edmund Optics, a leader in optics and photonics shaping innovative technologies.
- Mitarbeitervorteile: Enjoy hybrid work options, competitive salary, and perks like gym memberships and company events.
- Warum dieser Job: Dive into a vibrant community with passionate individuals while making a real impact in tech.
- Gewünschte Qualifikationen: Bachelor's degree in Science or Engineering; fluent in French and English.
- Andere Informationen: Office locations include York, Mainz, or Lyon based on your preference.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Product Support Engineer – French Speaker (f/m/d)
Mainz, Germany
Join the excitement at Edmund Optics®, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we’re on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we’re all about building a vibrant community. As part of our team, you’ll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.
We’re on the lookout for a
Product Support Engineer – French Speaker (f/m/d)
As a key player in our customer support team, you’ll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.
Essential Functions:
- Providing technical assistance and product recommendations
- Handling customer inquiries and managing accounts
- Collaborating with global teams and supporting marketing initiatives
Qualifications:
Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We’re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.
Your profile:
- Bachelor’s degree in Science or Engineering
- Fluent in French and English
- Proficient with MS Office
- Strong communication and problem-solving skills
What we offer:
Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:
- Company pension scheme
- Hybrid working options
- Extensive training and development opportunities
- Subsidized gym membership
- Cycle to Work scheme / Jobbike program
- Company events
- Plus, you’ll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
Ready to dive into the world of optics with us? Apply now and let’s shape the future together!
This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate’s preference.
Product Support Engineer - French Speaker (gn) Arbeitgeber: Edmund Optics
Kontaktperson:
Edmund Optics HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Product Support Engineer - French Speaker (gn)
✨Tip Number 1
Familiarize yourself with the optical components and technologies that Edmund Optics specializes in. Understanding their products will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your technical support skills, especially in a customer-facing environment. Be prepared to discuss how you've successfully resolved customer issues in the past, as this will be crucial for the Product Support Engineer role.
✨Tip Number 3
Since the role requires collaboration with global teams, highlight any experience you have working in diverse teams or international settings. This will demonstrate your ability to communicate effectively across cultures.
✨Tip Number 4
Prepare to showcase your problem-solving skills through real-life examples. Think of specific challenges you've faced in previous roles and how you overcame them, as this will resonate well with the hiring team.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Product Support Engineer - French Speaker (gn)
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Product Support Engineer position. Understand the essential functions and qualifications required, as this will help you tailor your application to highlight relevant experiences.
Highlight Language Skills: Since fluency in French and English is crucial for this role, make sure to emphasize your language skills prominently in your CV and cover letter. Provide examples of how you've used these languages in a professional context.
Showcase Technical Knowledge: Demonstrate your technical expertise related to optics, imaging, or photonics in your application. Mention any relevant projects or experiences that showcase your problem-solving skills and ability to provide technical assistance.
Personalize Your Cover Letter: Craft a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you are excited about working at Edmund Optics and how you can contribute to their mission of shaping the future with optics.
Wie du dich auf ein Vorstellungsgespräch bei Edmund Optics vorbereitest
✨Showcase Your Technical Knowledge
As a Product Support Engineer, you'll need to demonstrate your understanding of optics and imaging. Be prepared to discuss relevant projects or experiences that highlight your technical skills and problem-solving abilities.
✨Fluency in French and English
Since the role requires communication in both French and English, practice speaking about your experiences in both languages. This will not only show your language proficiency but also your ability to communicate effectively with diverse teams and customers.
✨Highlight Your Customer Support Experience
Emphasize any previous experience you have in customer support or technical assistance. Share specific examples of how you've successfully resolved customer inquiries or provided product recommendations.
✨Prepare for Team Collaboration Questions
Expect questions about teamwork and collaboration, as this role involves working with global teams. Think of examples where you've worked effectively in a team setting, especially in a technical or engineering context.
