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- Aufgaben: Lead the team to create an amazing in-store experience for customers.
- Arbeitgeber: Join Abercrombie & Fitch Co., a global leader in fashion and lifestyle retail.
- Mitarbeitervorteile: Enjoy flexible schedules, competitive pay, and a generous employee discount.
- Warum dieser Job: Be part of a supportive culture that celebrates diversity and personal growth.
- Gewünschte Qualifikationen: High school diploma preferred; retail experience is a plus but not required.
- Andere Informationen: Expect to work 20-25 hours weekly, including weekends and holidays.
Company Description
Our Company
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Our Values
Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
Availability
Schedule will vary weekly but should expect to work at least 20-25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
- Education- High School Diploma/ G.E.D. equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience- No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
Benefits
- Quartals Bonusprogramm
- Bezahlter Urlaub der sich nach Position erhöhen kann
- Mitarbeiter*innenrabatt
- Hilfsprogramm für Mitarbeiter*innen; Zugang zu kostenloser psychologischer und verhaltensbezogener Gesundheitsberatung
- Flexible Arbeitszeiten
- Interne Aufstiegschancen
- Schulung und Entwicklung
- Ein weltweites Team von Menschen, die dich dafür feiern, dass du DU bist
#J-18808-Ljbffr
Hollister - Key Lead, Ernst August Arbeitgeber: Abercrombie and Fitch Co.
Kontaktperson:
Abercrombie and Fitch Co. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Hollister - Key Lead, Ernst August
✨Tip Number 1
Familiarize yourself with Abercrombie & Fitch's brand values and customer experience philosophy. Understanding their commitment to diversity and inclusion will help you align your approach during the interview.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any instances where you took initiative or led a team, even if informally.
✨Tip Number 3
Be ready to discuss your knowledge of current fashion trends and how they relate to the Abercrombie & Fitch brand. This will demonstrate your passion for the industry and your ability to connect with customers.
✨Tip Number 4
Prepare to talk about your adaptability and stress tolerance. Retail can be fast-paced, especially during peak times, so sharing examples of how you've successfully managed multiple tasks under pressure will be beneficial.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Hollister - Key Lead, Ernst August
Tipps für deine Bewerbung 🫡
Understand the Company Culture: Familiarize yourself with Abercrombie & Fitch Co.'s values and mission. Highlight how your personal values align with their commitment to customer experience and diversity in your application.
Tailor Your Resume: Make sure your resume reflects relevant retail experience, especially any roles that involved customer interaction or team leadership. Use keywords from the job description to demonstrate your fit for the Key Lead position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've provided excellent customer service or led a team in previous positions, showcasing your proactive thinking and adaptability.
Highlight Relevant Skills: Emphasize skills such as communication, multi-tasking, and fashion trend knowledge in your application. Provide concrete examples of how you've applied these skills in past experiences to enhance customer satisfaction and store performance.
Wie du dich auf ein Vorstellungsgespräch bei Abercrombie and Fitch Co. vorbereitest
✨Show Your Customer Focus
Make sure to highlight your experience in providing excellent customer service. Share specific examples of how you've gone above and beyond to ensure a positive shopping experience for customers.
✨Demonstrate Team Leadership Skills
Even if you don't have formal supervisory experience, discuss times when you've taken the initiative to guide or support your peers. This will show your potential as a Key Lead and your ability to work within a team.
✨Express Your Passion for Fashion
Since the role involves fashion trend knowledge, be prepared to talk about your favorite brands, styles, and trends. Showing enthusiasm for the industry can set you apart from other candidates.
✨Be Ready for Situational Questions
Prepare for questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to think on your feet or manage multiple tasks effectively, as these are crucial for the Key Lead position.
