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- Aufgaben: Lead our global customer service center and ensure top-notch support for our clients.
- Arbeitgeber: Join TK Elevator, a leader in vertical transportation and urban mobility with a global presence.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Warum dieser Job: Be part of a mission to enhance urban living and make a real impact on mobility solutions.
- Gewünschte Qualifikationen: Looking for experienced leaders with a passion for customer service and team collaboration.
- Andere Informationen: This role offers a chance to shape the future of urban mobility.
Das voraussichtliche Gehalt liegt zwischen 72000 - 100000 € pro Jahr.
Job Description
We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs.
TK Elevator (TKE) is a global leader in vertical transportation and urban mobility. We provide engineering that keeps the world moving, from design to installation and maintenance on any brand of elevators, escalators, walkways, lifts, passenger boarding bridges, stairlifts, platform lifts and home elevators – any place and any time. With our digital solutions like AGILE and the IoT platform, MAX, there are no longer any limits to urban mobility. TK Elevator became independent following its separation from the thyssenkrupp group in 2020. The company achieved sales of €9.3 billion in fiscal year 2023/2024. With around 50,000 employees, 25,000 service technicians and over 1,000 support centers globally, we are moved by what moves people. TKE – Move Beyond.
ZIPC1_DE
Head of Customer Service Center - Global High Rise (d/f/m) Arbeitgeber: TK Elevator Innovation and Operations GmbH
Kontaktperson:
TK Elevator Innovation and Operations GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Head of Customer Service Center - Global High Rise (d/f/m)
✨Tip Number 1
Familiarize yourself with the latest trends in urban mobility and vertical transportation. Understanding how TK Elevator is innovating in these areas will help you demonstrate your passion for the industry during interviews.
✨Tip Number 2
Network with professionals in the elevator and escalator industry. Attend relevant conferences or webinars to connect with potential colleagues and learn more about the company culture at TK Elevator.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you successfully managed teams or projects. Highlighting your ability to foster collaboration will resonate well with our company values.
✨Tip Number 4
Research TK Elevator's digital solutions like AGILE and MAX. Being knowledgeable about our innovative technologies will set you apart and show that you're ready to contribute to our mission of transforming urban mobility.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Head of Customer Service Center - Global High Rise (d/f/m)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Head of Customer Service Center position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service management, leadership, and any specific achievements that demonstrate your ability to drive transformation in a global context.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for urban mobility and how you can contribute to TK Elevator's mission of enhancing city living.
Highlight Collaboration Skills: Since the role emphasizes internal and external collaboration, be sure to provide examples in your application that showcase your ability to work effectively with diverse teams and stakeholders.
Wie du dich auf ein Vorstellungsgespräch bei TK Elevator Innovation and Operations GmbH vorbereitest
✨Understand the Industry
Familiarize yourself with the vertical transportation and urban mobility industry. Knowing the latest trends, challenges, and innovations will help you demonstrate your passion and knowledge during the interview.
✨Showcase Leadership Skills
As a Head of Customer Service Center, you'll need to exhibit strong leadership qualities. Prepare examples from your past experiences where you've successfully led teams, resolved conflicts, or improved customer satisfaction.
✨Emphasize Collaboration
TK Elevator values internal and external collaboration. Be ready to discuss how you've worked with different departments or partners to achieve common goals, and how you can foster a collaborative environment in your new role.
✨Highlight Digital Solutions Experience
With TKE's focus on digital solutions like AGILE and MAX, it's crucial to highlight any experience you have with technology in customer service. Discuss how you've utilized digital tools to enhance customer interactions or streamline processes.
