Auf einen Blick
- Aufgaben: Join us as an IT Service Specialist, supporting our innovative tech solutions.
- Arbeitgeber: We're a global leader in consumer goods, committed to building a smokeless world.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Warum dieser Job: Be part of a transformative mission that impacts millions and shapes the future.
- Gewünschte Qualifikationen: Looking for tech-savvy individuals with a passion for problem-solving and innovation.
- Andere Informationen: Work with a diverse team across 150+ markets and make a real difference.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
We are a leading consumer goods business present in 150+ markets, thanks to our global portfolio of brands, a successful strategy, and 46,000 talented people. Our purpose is to create A Better Tomorrow by Building a Smokeless World. Our aim is to migrate adult smokers, who don\’t quit, from cigarettes to smokeless alternatives and become a predominantly smokeless business by 2035.
Building a Smokeless World is no small feat—it’s fuelled by the collective efforts of talented individuals, each bringing their unique perspective. This is the most innovative chapter in BAT’s history, and you can help shape it.
Our purpose: To Build A Better Tomorrow
We’ve been busy over the last 122 years, but nothing feels as exciting as where we are today. We have reached a key milestone of 18% of our group revenue coming from smokeless products in H1 2024. But what exactly are these new product categories?
Vapour Products
Vapour products are battery-powered devices that heat liquid formulations – e-liquids – to create a vapour which is inhaled. Most e-liquids contain water, propylene glycol and glycerol, flavourings and nicotine, although some e-liquids don’t contain any nicotine. The products contain no tobacco and no combustion takes place.
Heated Products
Tobacco Heating Products (THPs) are devices that heat tobacco to generate an aerosol. Our flagship THP brand, glo, comprises an electronic handheld device that contains a lithium-ion battery which powers a heating chamber. A specially designed rod containing homogenised tobacco, called a Neostik, is then inserted into the device.
Modern Oral
Under our Velo brand, our modern oral pouches contain high purity nicotine, water, and other high-quality ingredients. Modern oral products represent an exciting opportunity to offer a device-free alternative to adult smokers.
Our Locations
46,000+ people across 150+ markets working towards A Better Tomorrow.
As a member of our team, you’ll work on a global stage, collaborating with colleagues and serving consumers around the world. You’ll represent the communities we serve and define where your career could take you.
We have lots of teams working collaboratively to get our products to market quickly, efficiently and with customers in mind. Our people are go-getters, problem-solvers, change-drivers. No matter your role, your work will fuel our progress. Here at BAT, you’ll create \’A Better Tomorrow’ from one of our seven business areas.
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IT Service Specialist (m/f/d) Arbeitgeber: The British American Tobacco Group

Kontaktperson:
The British American Tobacco Group HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: IT Service Specialist (m/f/d)
✨Tip Number 1
Familiarize yourself with the latest trends in smokeless products and technology. Understanding the innovations in vapour and heated products will not only help you during interviews but also show your genuine interest in our mission to build a smokeless world.
✨Tip Number 2
Network with professionals in the consumer goods and IT service sectors. Attend industry events or join online forums where you can connect with people who work at BAT or similar companies. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss how your skills can contribute to our goal of creating a better tomorrow. Think about specific examples from your past experiences that demonstrate your problem-solving abilities and how they align with our innovative approach.
✨Tip Number 4
Research our company culture and values. Understanding what it means to be a go-getter, problem-solver, and change-driver at BAT will help you articulate how you fit into our team and contribute to our collective efforts.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: IT Service Specialist (m/f/d)
Tipps für deine Bewerbung 🫡
Understand the Company: Familiarize yourself with BAT's mission to create A Better Tomorrow by Building a Smokeless World. Highlight your alignment with their goals and how your skills can contribute to this vision.
Tailor Your CV: Customize your CV to emphasize relevant IT service experience, particularly in consumer goods or similar industries. Include specific examples of problem-solving and collaboration that demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for innovation and change. Discuss how your background in IT services can help BAT achieve its goal of transitioning to smokeless products.
Highlight Technical Skills: Make sure to list any technical skills relevant to the IT Service Specialist role, such as experience with vapour products or modern oral technologies. Mention any certifications or training that could set you apart.
Wie du dich auf ein Vorstellungsgespräch bei The British American Tobacco Group vorbereitest
✨Understand the Company’s Vision
Familiarize yourself with BAT's mission to create a smokeless world. Be prepared to discuss how your skills and experiences align with this vision and how you can contribute to their goal of migrating adult smokers to smokeless alternatives.
✨Showcase Your Technical Skills
As an IT Service Specialist, it's crucial to demonstrate your technical expertise. Be ready to discuss specific technologies you've worked with, particularly in relation to vapour products and heated products, and how you can support the company's innovative initiatives.
✨Highlight Problem-Solving Abilities
BAT values go-getters and problem-solvers. Prepare examples from your past experiences where you successfully identified issues and implemented effective solutions, especially in a collaborative team environment.
✨Emphasize Collaboration and Communication
Since the role involves working with diverse teams across global markets, highlight your ability to communicate effectively and collaborate with colleagues. Share experiences that showcase your teamwork skills and adaptability in different cultural contexts.