Job Responsibilities
- Remote and on-site customer support and consultation
- Planning, coordination, and implementation of storage installations, GPU cluster installations, and PC cluster installations
- Technical support for customer projects
- Error analysis, compilation of documentation, and optimization of existing processes
- Testing new PC cluster hardware
- Reporting to the central support group
- Alignment between customers and sales
Job-Related Requirements
- Degree in a technical or computer science discipline (FH, MATSE, or systems informatics technician) with a main focus on informatics or electronic engineering or equivalent professional certification(s)
- Very good knowledge and experience in application and support in UNIX/ LINUX-based hardware and software environments
- Experience in the area of technical customer support with a high level of customer contact
- Experience with storage systems: Lustre, GPFS, BeeGFS
- LPIC certification is an advantage
- Able to work in a responsible and independent way
- Continued willingness to expand procedural and technological skills
- Fluent in German and good English
- EU citizenship, due to some customer requirements
Working Conditions
- Attractive working environment and an interesting and varied job in an innovative, globally active company
- High degree of personal responsibility and creative freedom
- Flexible working hours including remote work and time off in lieu
- Possibility to work fully remote with some attendance at our site in Leinfelden-Echterdingen only being required in the beginning (3-6 Months) for Onboarding and Training
- 30 days vacation plus Carnival Tuesday, Christmas Eve, New Year\’s Eve, and World Mental Health Day off
- Benefits such as employer-financed company pension scheme, capital-forming benefits, travel allowance, weekly fruit basket, free drinks from latte macchiato to Coke Zero
- Good public transport connections and free parking spaces
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Kontaktperson:
NEC Deutschland GmbH HR Team