Technology Project Manager

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps its employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people-company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all. Clermont Hotel Group encompasses unique brands, offering something different for everyone, across our 17 hotels and 5,000+ bedrooms, not to mention our 120+ meeting and event spaces across the capital.

The Role

We are seeking an experienced Technology Project Manager to lead and manage technology projects at Clermont Hotel Group. Based in our Central Support Office, the successful candidate will have a strong background in project management and experience working with multidisciplinary teams to deliver successful technology projects. The Technology Project Manager will be responsible for overseeing all aspects of project delivery, from planning to implementation and support.

PRIMARY RESPONSIBILITIES:

• Lead multidisciplinary technology and business teams through the full cycle of project delivery.
• Ensure all project activities are managed in line with standard processes and policies.
• Plan, monitor, and manage costs, timelines, and resources for successful project delivery.
• Provide accurate reporting and updates to stakeholders.
• Effectively manage risks and issues, taking action to resolve them accordingly.
• Capture all key decisions and actions.
• Liaise with legal teams and procurement to ensure processes are followed and appropriate approvals are obtained.
• Manage project dependencies and impacts across business functions, coordinating with other project teams as required.
• Task-manage project resources to ensure quality deliverables are achieved and signed off.
• Manage relevant supplier relationships.
• Ensure all required testing is performed to validate that requirements have been met.
• Manage project implementation and coordinate business change activities.
• Oversee the transition of the project into service, ensuring adequate support and issue resolution during the project warranty period.
• Complete all stage gates, ensuring appropriate artifacts have been created, reviewed, and signed off.
• Conduct project reviews and close-outs, capturing and documenting lessons learned, and sharing them with relevant stakeholders.
• Maintain clear and consistent communication with the project team, ensuring they are fully informed at all times.
• Line manage any contract resources recruited specifically for project deliverables.

What we look for SKILLS AND ATTRIBUTES

• Proven experience delivering Technology projects, preferably within the hospitality industry.
• Strong understanding of project management methodologies and best practices.
• Experience in the hospitality industry is desirable but not required.
• Strong financial management skills and experience in budgeting and cost control.
• Act as a role model to others in the project team, demonstrating professionalism and a commitment to excellence.
• Ability to set clear expectations and drive great results from the team.
• Strong communicator, both written and verbal, with the ability to engage and motivate team members.
• Encourager of collaborative working styles and a team-oriented mindset.
• Proficiency in project management software tools.

What's in it for you?

• Great development opportunities.
• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group.
• Interest free season ticket loans (conditions apply).
• Access to a 24/7 Employee Assistance Program.
• Pension and Healthcare Schemes.
• Generous recommend a friend scheme.
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent).
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
• Great Recognition program ...and many more!