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- Aufgaben: Be the go-to IT guru for our internal systems and support users with tech challenges.
- Arbeitgeber: Join mitcaps, a leading Virtual Network Operator in Germany specializing in global site networking.
- Mitarbeitervorteile: Enjoy flexible work hours, training opportunities, and fun team events like barbecues and Christmas parties.
- Warum dieser Job: Dive into innovative ICT technologies and grow your skills in a creative, supportive environment.
- Gewünschte Qualifikationen: Bring your knowledge of Microsoft systems, Linux, and a passion for solving tech problems.
- Andere Informationen: Fluent German and good English skills are a must; we value teamwork and results!
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
IT Administrator (m/f/d) - Internal Systems
Are you an absolute IT all-rounder and do you know your way around Linux as well as Windows Active Directory and Clients? Then you've come to the right place, because we're looking for a competent generalist who likes to roll up their sleeves and get down to business!
As an IT administrator for our internal systems, you will be the first point of contact for our employees, administer our complete system landscape from A to Z in a medium-sized ICT company and support our NOC team when there is a lot of work to be done.
This is what you can expect with us:
- You will support all internal applications as well as user systems, in particular monitoring and ticket systems, databases, ERP, etc.
- You will support our users, i.e. employees, both remotely (via Webex) and on-site and our client systems, especially Windows notebooks, iPhones and Cisco VoIP telephony.
- You will provide ambitious support in the Network Operation Center to support our client systems.
- You will handle trouble tickets, initiate initial analysis and perform standardized resolution actions.
- You document the support procedures, the solutions in the internal knowledge base.
- You perform specialist tasks and small projects, such as installations in our data centers.
- You support the team in onboarding and training new colleagues.
- After successful onboarding, you will actively participate in the rolling on-call system.
What we offer you:
- Innovative ICT technologies and a Cisco Lab for solution design and training.
- A modern, creative and flexible working environment.
- Feedback, training, coaching for your individual professional and personal development.
- Access to training tools and documentation as well as technical sparring and knowledge transfer with the engineering team.
- Attractive salary and job security.
- Company pension plan.
- Flexitime agreements.
- Participation in varied team events (company run, barbecue, joint lunches, kick-off, Christmas party, etc.).
- International environment, where German and English are part of everyday office life.
Your qualifications:
- Very good knowledge of Microsoft operating systems and MS Office applications.
- Basic understanding of server admin in the area of Linux/Windows Server 2012/2016, Active Directory, WAN network infrastructure and practical knowledge of common software and hardware.
- German language skills at native level and good English skills.
- Distinct independent and structured way of working are among your strengths.
- Team player mentality and high result orientation.
- Enjoy solving technically challenging problems.
Do you want to develop further? We are looking forward to hearing from you! Start: immediately. Simply send your application documents, stating your desired salary and earliest starting date, to jobs@mitcaps.de (maximum 6 MB).
IT Administrator Arbeitgeber: Mitcaps
Kontaktperson:
Mitcaps HR Team
jobs@mitcaps.de
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: IT Administrator
✨Tip Number 1
Make sure to familiarize yourself with the specific technologies mentioned in the job description, such as Linux and Windows Active Directory. Having hands-on experience or relevant projects to discuss can really set you apart during the interview.
✨Tip Number 2
Since the role involves supporting users both remotely and on-site, practice your communication skills. Be prepared to demonstrate how you would handle technical issues in a clear and friendly manner, as this is crucial for user support.
✨Tip Number 3
Highlight any experience you have with ticketing systems and documentation processes. Being able to show that you understand the importance of tracking issues and solutions will resonate well with the hiring team.
✨Tip Number 4
Since the company values teamwork, think of examples from your past experiences where you successfully collaborated with others. This will help you convey your team player mentality during the interview.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: IT Administrator
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities of an IT Administrator as described in the job listing. Highlight your experience with Linux, Windows Active Directory, and user support in your application.
Tailor Your CV: Customize your CV to reflect your relevant skills and experiences that match the qualifications listed. Emphasize your knowledge of Microsoft operating systems, server administration, and your problem-solving abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your ability to work in a team-oriented environment. Mention specific examples of how you've successfully handled technical challenges in the past.
Include Salary Expectations: As requested in the job description, clearly state your desired salary and earliest starting date in your application. This shows that you pay attention to details and can follow instructions.
Wie du dich auf ein Vorstellungsgespräch bei Mitcaps vorbereitest
✨Show Your Technical Skills
Be prepared to discuss your experience with both Linux and Windows systems. Highlight specific projects or tasks where you successfully managed these environments, as this will demonstrate your competence as an IT all-rounder.
✨Demonstrate Problem-Solving Abilities
Since the role involves troubleshooting and resolving technical issues, be ready to share examples of challenging problems you've solved in the past. This will showcase your analytical skills and ability to work under pressure.
✨Emphasize Team Collaboration
The job requires a team player mentality, so mention instances where you've worked effectively within a team. Discuss how you supported colleagues or contributed to group projects, especially in high-pressure situations.
✨Prepare for Language Proficiency
As the position requires both German and English language skills, be ready to demonstrate your proficiency in both languages during the interview. You might be asked to switch between languages, so practice common IT terminology in both.