Information Systems Officer

Information Systems Officer (P-3)

Principal Functions

Under the direct supervision of the Head, IS Operations, Infrastructure and Support and in accordance with the OPCW Core Values of Integrity, Professionalism and Respect for Diversity/Gender Equality, the Information Systems Officer performs the following duties:

1. Manages projects involving feasibility studies, systems analysis, architectural and functional design, development and implementation of new complex IT systems;
2. Develops detailed system and other functional specifications and user documentation for major systems;
3. Provides expert advice on the architecture, configuration and security controls of complex IT systems;
4. Understands how to select and enable deployment of cryptographic protection mechanisms at the appropriate accreditation levels;
5. Manages ICT Project related to upgrade, replacement or introducing new complex IT systems, including managing delivery by contractors and vendors;
6. Coordinate the development, implementation and maintenance of ICT systems. This will also include voice and data systems e.g. high assurance telephony, messaging and conferencing systems;
7. Monitor compliance with information security policies and standards;
8. Assists in developing and updating Standard Operating Procedures and Work Instructions, for operations and maintenance of high assurance ICT Systems;
9. Assists in developing resilience and disaster recovery plans related to existing and new ICT Systems;
10. Researches, analyses and evaluates new technologies and makes recommendations for their deployment;
11. Provide a source of relevant professional expertise to support management decision making through provision of information and expert advice in conjunction with OCS;
12. Performs other duties as required.

Knowledge and Experience

Education

Essential

An advanced degree in Computer Science, Information technology, or a related discipline. A first level university degree in combination with additional qualifying experience (minimum 7 years) may be accepted in lieu of the advanced university degree. A high school diploma may be accepted in combination with additional qualifying experience (minimum 11 years) and proof of relevant diploma’s and/or specialised training.

Desirable

1. Certifications in ICT operations;
2. Certifications or demonstrable experience in Microsoft Azure Architecture, Designing Microsoft Server Infrastructure, VMWare, VDI are desirable;
3. Certifications in the field ofCyber Security is also desirable.

Experience

Essential

A minimum of 5 years of experience in:

1. Designing, implementing and managing high assurance ICT Infrastructure systems;
2. Experience in designing architecture for complex ICT solutions commensurate to the classification of the information processed and ensuring the systemic components inter-operate whilst maintaining accreditation;
3. Experience in delivering projects in the field of high assurance ICT networks and systems including but not limited to:
   • Fiber based networks and hardened thin/zero clients.
   • Transport encryption and application enciyption aligned to security monitoring requirements,
   • Microsoft AD based high assurance systems including email and IM deployment with appropriate security controls and monitoring;
4. Extensive experience and demonstrable expertise in designing, implementing and managing high assurance ICT Infrastructure systems;
   Extensive experience in the deployment of high assurance systems in a deployable model e.g. remote endpoints in high threat environments utilising available transport media e.g. cellular, satcoms, MPLS;
5. Experience in managing contractors from both operational and administrative standpoints;
6. Experience with designing and managing ICT Security Controls;
7. Practical knowledge of ICT Infrastructure and Operations;
8. Knowledge of TEMPEST requirements and deployment.

Desirable

1. Experience in information security and working with highly assurance information systems;
2. Experience working in International Organizations such as UN and affiliated agencies or government/civil service with high assurance requirements.

Skills and Abilities (key competencies)

1. Ability to design operational procedures and hand over/coach/empower junior personnel and peers;
2. Ability to analyse problems and react quickly in problematic situations with minimum supervision;
3. Excellent planning skills;
4. Excellent communication skills, both oral and written;
5. Ability to think strategically. Ability to challenge established thinking and consider alternative thinking;
6. Innovative and creative problem-solving skills. Demonstrates persistence when faced with difficult problems or challenges;
7. Ability to work to tight deadlines and handle multiple concurrent activities assuring required results are achieved;
8. Financially literate and able to develop cost-effective business cases or investment proposals.

Language Requirements

Fluency in English is essential and a good working knowledge of one of the other official languages (Arabic, Chinese, French, Russian, and Spanish) is desirable.

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