IT-Supporter (w / m / d) | Raum Süddeutschland

We are seeking a Senior Field Engineer to join our client’s team, collaborating with the development teams of a leading global automotive company. In this role, you will act as a critical link between our client and customers, providing hands-on technical support while contributing to the design and implementation of advanced semi-autonomous driving systems. Your efforts will directly influence innovative solutions that will be integrated into millions of vehicles worldwide.

Responsibilities:

• Partner with development teams to address technical challenges and ensure seamless integration of advanced systems.
• Act as the primary liaison between the company and its customers.
• Install, configure, and deploy evaluation systems on prototype vehicles, including tasks such as mechanical assembly, electrical wiring, network setup, and software version updates.
• Troubleshoot and resolve multidisciplinary system issues, ensuring optimal functionality.
• Conduct and oversee test drives on public roads and test tracks to validate system performance.
• Support vehicle production lines, integration facilities, and perform office-based tasks as required.
• Collaborate closely with development, validation, and engineering teams to test and optimize end-to-end system functionality.

Requirements:

• Strong proficiency in Linux and a solid understanding of various operating systems.
• Minimum of 2 years in technical roles that involve direct interaction with customers.
• Practical experience with installation processes, including mechanical assembly, electrical wiring, and soldering.
• Proven ability to configure and troubleshoot computer systems, operating platforms, and protocol-based hardware.
• Familiarity with diagnostic tools such as OBD2 scanners, multimeters, oscilloscopes, battery analyzers, and network sniffers.
• Comprehensive knowledge of hardware and software integration, coupled with excellent analytical and problem-solving abilities.
• Adaptable to dynamic work environments and shifting priorities.
• Highly self-driven, organized, and capable of independently handling responsibilities.
• Exceptional interpersonal skills, with a talent for fostering strong customer and stakeholder relationships.
• Fluency in both German and English.

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