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- Aufgaben: Support biopharma customers with mass spectrometry expertise and deliver tailored service projects.
- Arbeitgeber: Genedata transforms biopharma R&D with innovative software solutions, empowering scientists globally.
- Mitarbeitervorteile: Enjoy a competitive salary, attractive benefits, and the chance to work in a diverse, inclusive environment.
- Warum dieser Job: Join a cutting-edge team, shape innovative solutions, and make a real impact in biopharma R&D.
- Gewünschte Qualifikationen: Ph.D. in Analytical Sciences or related fields with 3+ years of mass spectrometry experience required.
- Andere Informationen: This full-time role is based in Tokyo with about 20% travel involved.
Das voraussichtliche Gehalt liegt zwischen 48000 - 84000 € pro Jahr.
Genedata transforms data into intelligence with innovative software solutions that incorporate extensive biopharma R&D domain knowledge. Multinational biopharmaceutical organizations and cutting-edge biotechs around the globe rely on Genedata to digitalize and automate data-rich and complex R&D processes. From early discovery all the way to the clinic, Genedata solutions help maximize the ROI in R&D expenditure.
About the Role
We are looking for a Mass Spectrometry Scientist to join our growing scientific support team. This position will leverage your knowledge and expertise in mass spectrometry and data analysis in support of biopharmaceutical customers in Japan using our highly innovative software product Genedata Expressionist®. The software addresses critical needs of biotherapeutic research and development organizations seeking scalability and flexibility for a variety of mass spectrometry-based applications. As part of our professional services team, you will act at the interface of science and business as a Mass Spectrometry Expert, working closely with external customers as well as internal sales and development teams.
We are looking for someone who is curious and inquisitive, with an ability to understand and present complex issues in a simple and rational way. This interdisciplinary, multi-faceted position offers an exciting opportunity to support, shape, and promote a successful, cutting-edge software solution. The position offers a high level of interactivity and responsibility in a growing company, and the opportunity to work as part of a strong international team. This full-time position is based at our office in Tokyo. It requires about 20% travel.
Your Responsibilities
- Support our users as a domain expert in mass spectrometry data analysis
- Identify customer needs, and map them to the capabilities of the software
- Define appropriate service projects with customers to fulfill unmet needs
- Manage, execute, and deliver service projects for our customers
- Respond to customer inquiries and troubleshooting requests
- Plan and deliver training at customer sites
- Support our sales teams with product expertise, scientific presentations, and software demonstrations
- Compile customer feedback and identify new analytical methods and solutions to address customers' challenges
Skills & Experience
- Ph.D. in Analytical Sciences, Biochemistry, Bioinformatics, or related fields
- 3+ years of relevant experience in mass spectrometry, background in protein analysis and biotherapeutics characterization are highly desirable
- Hands-on experience in working with Japanese customers and markets is required
- Good presentation abilities and excellent verbal and written communication skills in Japanese and English are required
- Ability to collaborate in a cross-functional environment
- Strong initiative and dedication to quality of work
- Self-motivated and independent candidates that are curious, inquisitive, and able to present complex topics simply and rationally
- Experience and talent at giving presentations
- Scientific programming skills in Python or R is a plus
What We Offer
Genedata is on a mission to accelerate the pace of biopharma R&D. Our enterprise software solutions digitalize and automate lab operations so scientists can discover insights faster, push scientific boundaries farther, and drive change right now. With over two decades of success due to closely-knit teams of scientists, software engineers, and business experts, Genedata has become the market-leading provider of enterprise software solutions for biopharma R&D. As a private and majority employee-owned organization, we empower each employee to be a contributing voice in the company operations and evolution. Our collective expertise in scientific R&D informatics, combined with our open and scalable software platform, makes us the essential technology for the operations of top biopharma companies and innovative biotechs worldwide. We are headquartered in Basel, Switzerland and have subsidiaries in the US, Germany, UK, Japan, and Singapore. Genedata offers an attractive Total Reward Package comprised of a competitive salary and attractive benefits in return for your contribution to our success. As an equal opportunity employer, Genedata proudly celebrates diversity and believes in an inclusive workplace.
Next Steps
Genedata does not accept applications from recruitment agencies. If you are interested in this position, please apply directly here.
Scientific Account Manager Arbeitgeber: Genedata
Kontaktperson:
Genedata HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Scientific Account Manager
✨Tip Number 1
Familiarize yourself with Genedata Expressionist® and its applications in mass spectrometry. Understanding the software's capabilities will allow you to effectively communicate how it can meet customer needs during your interactions.
✨Tip Number 2
Leverage your experience with Japanese customers and markets. Highlight any specific projects or interactions that demonstrate your ability to navigate cultural nuances and build strong relationships in this region.
✨Tip Number 3
Prepare to showcase your presentation skills. Since the role involves delivering training and scientific presentations, practice simplifying complex topics to make them accessible to diverse audiences.
✨Tip Number 4
Network with professionals in the biopharmaceutical field, especially those with expertise in mass spectrometry. Engaging with industry peers can provide insights into current trends and challenges, which you can discuss during interviews.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Scientific Account Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Scientific Account Manager position. Highlight your experience in mass spectrometry and data analysis, as well as your ability to communicate complex topics simply.
Tailor Your CV: Customize your CV to emphasize relevant experience, particularly in mass spectrometry and working with biopharmaceutical customers. Include specific examples of projects you've managed or contributed to that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss how your background in analytical sciences and your experience with Japanese markets make you a perfect fit for Genedata.
Highlight Communication Skills: Since excellent verbal and written communication skills in both Japanese and English are required, provide examples in your application that demonstrate your proficiency in these languages, especially in a professional context.
Wie du dich auf ein Vorstellungsgespräch bei Genedata vorbereitest
✨Showcase Your Expertise in Mass Spectrometry
Be prepared to discuss your hands-on experience with mass spectrometry and how it relates to biopharmaceutical applications. Highlight specific projects or challenges you've faced and how you overcame them, as this will demonstrate your problem-solving skills and domain knowledge.
✨Communicate Clearly in Both Languages
Since the role requires excellent communication skills in both Japanese and English, practice explaining complex scientific concepts in simple terms in both languages. This will help you convey your ideas effectively during the interview.
✨Understand Customer Needs
Research common challenges faced by biopharmaceutical companies in Japan regarding mass spectrometry. Be ready to discuss how you can identify and address these needs using Genedata Expressionist, showcasing your ability to connect science with business.
✨Prepare for Cross-Functional Collaboration
Think of examples from your past experiences where you successfully collaborated with sales, development, or other teams. Emphasize your ability to work in a cross-functional environment, as this is crucial for the role.
