Community and Engagement Specialist (m/f/x) 31 Seitenaufrufe

Community and Engagement Specialist (m/f/x) for FEI Media House presented by ClipMyHorse.TV

Full-time | Permanent position | Location: Hybrid (Wiesbaden, Germany/Home Office)

Are you passionate about the equestrian world and seeking a dynamic role in community engagement? Look no further! The FEI Media House at ClipMyHorse.TV is currently seeking a highly organised and talented individual to join our team as a Community and Engagement Specialist. If you have a keen eye for detail, excellent communication skills, and a flair for multitasking, this could be the perfect opportunity for you.

About Us

ClipMyHorse.TV is the leading global equestrian streaming platform that provides live coverage, on-demand content, and exclusive behind-the-scenes footage of equestrian events from around the world. As the media house of the International Equestrian Federation (FEI), we are dedicated to delivering high-quality equestrian content to our passionate audience.

Job Responsibilities

• Develop and Implement Community Engagement Strategies: Craft tailored strategies to cultivate an engaging, active, and positive community environment on each specific FEI's digital platforms (social media and web).
• Relationship Management: Foster relationships with athletes, national federations (NFs), and organising committees (OCs). Distribute compelling content through social media channels for amplification.
• Monitor Online Conversations: Stay attuned to online discussions across platforms related to our brand or organisation. Engage with these conversations in a thoughtful and meaningful manner.
• Content Creation: Conceptualise and publish captivating content that encourages interaction, sparks discussions, and drives participation within the community.
• Moderate Community Interactions: Enforce community guidelines to ensure that discussions remain respectful and constructive. Address conflicts promptly and guide community members towards positive interactions.
• Feedback Gathering: Collect, analyse, and present community feedback to relevant teams, contributing valuable insights for continuous improvement of products and services.
• Community Growth: Identify and execute strategies to expand the community in alignment with the brand's objectives and values.
• Analyze Engagement Data: Utilise analytics tools to monitor and report key community engagement metrics. Make data-driven adjustments to strategies to optimise effectiveness.
• Crisis Management: Serve as the initial point of contact for community issues or crises. Collaborate with the Communications team to deliver timely and appropriate responses.
• Event Coverage: Provide social media coverage of FEI events as required, sharing the excitement and energy with our community.

Qualifications and Skills

• Proven experience in community management, engagement, or a related field.
• Strong understanding of various social media platforms and their unique dynamics.
• Excellent written and verbal communication skills - English native.
• Ability to think creatively and strategically to drive engagement.
• Proficiency in data analysis and reporting.
• Strong problem-solving skills and the ability to drive engagement.
• Familiarity with crisis management in a digital environment.
• Passion for equestrian sports and excellent knowledge of the industry.
• Proficiency in Adobe Creative Suite (Adobe Premiere Pro, Adobe After Effects, Adobe Photoshop etc.) for content creation and editing.

YOUR BENEFITS

• Be at the forefront of innovation: Join our highly motivated team and play a pivotal role in shaping a new and exciting project right from its inception. Your ideas and contributions will have a direct impact on the success and growth of our endeavour.
• TV Family: Enjoy the benefits of a permanent place within the ClipMyHorse.TV family. Immerse yourself in our vibrant start-up mindset, which offers flexibility in working hours, vacation arrangements, and access to state-of-the-art equipment to support your productivity and creativity.
• Personal Growth: We value your personal development and offer extensive opportunities for growth. Benefit from training programs and avenues for refining your skills and expanding your knowledge in the field. We invest in your professional growth to ensure you thrive in your career.
• Experience Thrilling Adventures: Bid farewell to monotony! As part of our team, you will have the exciting opportunity to travel and work at equestrian video shoots worldwide.
• Unleash Your Ideas: We foster a dynamic environment where your entrepreneurial spirit can flourish. Our hands-on mentality encourages you to unleash your creativity and take initiative. Have a brilliant idea to enhance our operations? Don't hesitate to bring it to life! Your innovative thinking is celebrated and supported.

How to Apply

If you're excited about the opportunity to be part of a passionate team and contribute to the growth of equestrian media, please submit your resume, along with a cover letter outlining your relevant experience and why you believe you are the ideal candidate for the role. We look forward to receiving your application at jobs@clipmyhorse.tv and welcoming you to the FEI Media House team at ClipMyHorse.TV!