ServiceNow Senior Solution Architect - CSM

ServiceNow Senior Solution Architect - CSM

Aachen Vollzeit 66000 - 77000 € / Jahr (geschätzt)
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Auf einen Blick

  • Aufgaben: Lead the design and implementation of ServiceNow solutions for clients.
  • Arbeitgeber: Join Alldus International Consulting, a leader in ServiceNow solutions.
  • Mitarbeitervorteile: Enjoy a positive work culture, opportunities for growth, and travel experiences.
  • Warum dieser Job: Be part of a dynamic team shaping innovative tech solutions with real impact.
  • Gewünschte Qualifikationen: Extensive consulting experience and proficiency in ServiceNow technologies required.
  • Andere Informationen: Willingness to travel up to 20% within W/EMEA is a plus.

Das voraussichtliche Gehalt liegt zwischen 66000 - 77000 € pro Jahr.

Job Description

The ServiceNow Architect plays a vital role in the ServiceNow delivery team, tasked with overseeing the comprehensive design of the platform and aligning client business needs with technical requirements. This role encompasses responsibility for the platform's overall architecture, design, implementation, and maintenance within the organization.

Key Responsibilities:

  • Showcase ServiceNow features and functionalities to clients.
  • Provide guidance, leadership, and project management oversight in the realm of ServiceNow technology workflows.
  • Ensure the internal artifacts and deliverables meet the solution requirements.
  • Collaborate directly with the client's product owners, scrum masters/project leaders, and solution architects, presenting design and development work to the broader project team.
  • Work closely with development teams, leading and participating in design and architecture reviews.
  • If necessary, create integrations utilizing infrastructure platform APIs through SOAP and/or REST APIs.
  • Approve technical specifications, architecture diagrams, system documentation, and manuals.
  • Approve the promotion of update sets to production.
  • Engage in pre-sales activities related to technology workflows (ITSM/ITOM/ITAM), including project sizing and scoping.

Qualifications and Experience:

  • Extensive experience in a consulting role, preferably with a background in lead development or technical architecture.
  • Proficiency in import sets and transform maps, along with expertise in working with external data sources and ServiceNow data mapping.
  • Familiarity with:
  • Normalization Data Services configuration
  • ITOM Discovery for on-premise and cloud environments
  • Configuration Management Lifecycle
  • Common Services Data Model
  • Service Mapping, Event Management, and Certificate Management
  • 3rd Party credential stores, network access, and firewalls
  • JavaScript, Angular, HTML/CSS & Jelly
  • Knowledge of additional product lines on the ServiceNow platform (one or more of ITSM, SPM, and/or ITAM).
  • Understanding of the ServiceNow CMDB and the Identification and Reconciliation Engine's impact on the CMDB.
  • Familiarity with ServiceNow workflow capabilities, including FlowDesigner.
  • Strong grasp of platform security and integration best practices.
  • Positive work culture advocate with a 'can-do' attitude.
  • Willingness to learn and grow.
  • Excellent communication, explanation, and presentation skills.
  • Willingness to travel (up to 20%) within the W/EMEA region, with a focus on the Netherlands and the UK.
  • Certificates:

    • Must have: ServiceNow CSA and CIS Discovery
    • Nice to have: CIS SAM, CIS HAM, CIS ITSM

    ServiceNow Senior Solution Architect - CSM Arbeitgeber: Alldus International Consulting Ltd

    At Alldus International Consulting, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a ServiceNow Senior Solution Architect in Limburg, you will benefit from extensive professional development opportunities, a collaborative culture that values innovation, and the chance to work on impactful projects across the W/EMEA region. Join us to be part of a team that champions growth, creativity, and a positive 'can-do' attitude.
    A

    Kontaktperson:

    Alldus International Consulting Ltd HR Team

    info@alldus.com

    StudySmarter Bewerbungstipps 🤫

    So bekommst du den Job: ServiceNow Senior Solution Architect - CSM

    ✨Tip Number 1

    Make sure to familiarize yourself with the latest features and functionalities of ServiceNow. Being able to showcase these effectively during discussions will demonstrate your expertise and understanding of the platform.

    ✨Tip Number 2

    Engage in networking within the ServiceNow community. Attend webinars, forums, or local meetups to connect with other professionals. This can provide insights into industry trends and may lead to referrals for job opportunities.

    ✨Tip Number 3

    Prepare to discuss your experience with integrations and data mapping in detail. Highlight specific projects where you successfully implemented these skills, as this is crucial for the role.

    ✨Tip Number 4

    Showcase your leadership and project management skills by discussing past experiences where you led a team or managed a project. This will align well with the responsibilities of overseeing design and implementation.

    Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: ServiceNow Senior Solution Architect - CSM

    ServiceNow Architecture
    ITSM/ITOM/ITAM Expertise
    API Integration (SOAP/REST)
    Data Mapping and Transformation
    Configuration Management Lifecycle
    Service Mapping and Event Management
    JavaScript, Angular, HTML/CSS & Jelly
    CMDB Understanding
    FlowDesigner Proficiency
    Platform Security Best Practices
    Excellent Communication Skills
    Project Management Oversight
    Pre-sales Activities Experience
    Leadership and Team Collaboration
    Adaptability and Willingness to Learn

    Tipps für deine Bewerbung 🫡

    Understand the Role: Make sure you fully understand the responsibilities of a ServiceNow Senior Solution Architect. Highlight your experience in overseeing platform architecture and aligning business needs with technical requirements.

    Showcase Relevant Experience: In your application, emphasize your extensive consulting experience, particularly in lead development or technical architecture. Mention specific projects where you've successfully implemented ServiceNow solutions.

    Highlight Technical Skills: Clearly outline your proficiency in key areas such as import sets, transform maps, and working with external data sources. Include any relevant certifications like ServiceNow CSA and CIS Discovery.

    Demonstrate Communication Skills: Since excellent communication and presentation skills are crucial for this role, provide examples of how you've effectively communicated complex technical concepts to clients or team members in the past.

    Wie du dich auf ein Vorstellungsgespräch bei Alldus International Consulting Ltd vorbereitest

    ✨Showcase Your Technical Expertise

    Be prepared to discuss your extensive experience with ServiceNow, particularly in areas like ITSM, ITOM, and data mapping. Highlight specific projects where you've successfully implemented these technologies.

    ✨Demonstrate Leadership Skills

    Since this role involves guiding teams and overseeing project management, share examples of how you've led teams in previous roles. Discuss your approach to collaboration with product owners and scrum masters.

    ✨Prepare for Design Discussions

    Expect to engage in design and architecture reviews during the interview. Familiarize yourself with common architectural patterns in ServiceNow and be ready to present your ideas clearly and confidently.

    ✨Communicate Effectively

    Strong communication skills are essential for this position. Practice explaining complex technical concepts in a way that is easy to understand, as you will need to present to various stakeholders.

    ServiceNow Senior Solution Architect - CSM
    Alldus International Consulting Ltd Jetzt bewerben
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    • ServiceNow Senior Solution Architect - CSM

      Aachen
      Vollzeit
      66000 - 77000 € / Jahr (geschätzt)
      Jetzt bewerben

      Bewerbungsfrist: 2026-10-31

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      Alldus International Consulting Ltd

      50 - 100
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