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- Aufgaben: Lead client relations and guide your team to success through automation.
- Arbeitgeber: The Moderate Genius specializes in tech solutions, helping clients streamline their sales and marketing systems.
- Mitarbeitervorteile: Enjoy remote work flexibility, competitive salary, performance bonuses, and ongoing professional development.
- Warum dieser Job: Make a real impact on clients' businesses while working in a fun, collaborative environment.
- Gewünschte Qualifikationen: Must have strong problem-solving skills and experience in client relations and team management.
- Andere Informationen: Join a fast-growing company and evolve with us while having fun!
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
Job Description
Are you passionate about automation and people? Do you have an unyielding drive for success for you, your team, and your clients? Do you possess a can-do attitude when it comes to problem-solving and client relations? If so, we have the perfect opportunity for you! The Moderate Genius is seeking an Account Manager who alongside their team of technicians will be a driving force behind our ongoing growth and expansion.
As an AM, you will be responsible for leading client relations, guiding and coaching your team to success, and creating an impact within each client's business through automation. You will have the unique opportunity to work inside a team of geniuses who are problem-solvers first and foremost with a highly driven need for client and team success. You will be a part of impacting our clients' businesses and their respective teams by working closely with the CEO and/or department heads by integrating automation, tech, and Hubspot CRM solutions so they can spend more time growing the business and using automation to their advantage.
About Us
The Moderate Genius are world-class leaders at implementing tech solutions for our clients by doing the work for them and also teaching proper thinking, systems, and tech to others. Achieving Hubspot Diamond level at record speed, we work with our clients to seamlessly integrate Hubspot into their sales and marketing teams. We turn messy tech stacks into efficient, profitable, and simplified systems.
What Do We Do?
Our services primarily revolve around building sales & marketing systems within our client's CRM, working primarily with Hubspot alongside their tech stack to integrate together.
Who Are We?
We specialize in assisting online business owners, coaches, and consultants and we take the guesswork out of the tech stack our clients are already using so that they can spend more time generating leads, closing deals, and growing the business.
How Do We Do It?
We will start with a system audit to understand how the client uses their tech in their current workflow. Using our broad experience, we'll devise a scalable solution that we will use in implementation, where we will do all the work for the client so that they can focus on what they do best. We do this by working closely with their team to implement the best systems for growth.
What Are the Values We Look For in Teammates?
- Care
- Genuinely Creative Thinking
- Excellence
- Self-Development
- Have Fun
- Teamwork
- Understanding
Responsibilities
- Must be able to manage a minimum of 4 clients per technician within your team.
- A desire to always put clients and people first which drives you to lead each client with confidence and ensure they feel attended to and cared for throughout their journey with us.
- Conduct weekly client check-in calls and gather all necessary information to develop strategy and proactively address client needs and communicate that back to your team so they can implement it effectively.
- Leverage & continuously expand your knowledge to help clients get over technical hurdles, and be able to communicate complex ideas and solutions in a way that is simple and clear.
- Lead your team of technicians to meet and exceed ambitious targets by consistently driving team efficiency, nurturing client relationships, and leading by example.
- Have an in-depth understanding of how our clients are using sales and marketing so that we can clearly communicate with the CEO and/or the leadership team on possible solutions for both departments.
- Relentless desire to deliver exceptional value to our clients by being able to problem solve, and think of creative solutions.
Qualifications
- Must love to work as part of a highly ambitious fulfillment team that all drives for results, clients, and their team's success.
- Must enjoy being challenged by new possible tech solutions, and different problem-solving opportunities.
- Strong problem-solving skills, with the ability to think creatively and adapt your approach to different client needs and situations.
- Must have the ability to manage both client relations and your team of technicians.
- Refuses to settle for anything less than outstanding for themselves, their client results, and their team.
- Enjoys meeting with various clients who have different services they provide and loves to understand their client's goals and what success means for them during their journey with us.
- Desire to test the limits of your uncapped potential within this role with performance-based bonuses.
- Self-motivated and proactive, with the ability to thrive in a remote work environment and maintain a high level of productivity and accountability.
- Previous experience in a similar role leading client relationships & teams with a track record of previous success.
A Major Plus If You Have:
- Experience in a technical environment.
- Basic HTML and JS.
- Experience working with DNS and web servers.
- Experience working in databases.
- Experience in a project management environment.
- Experience with Zapier, Make/Integromat automation platforms.
- Experience in Marketing automation.
- Experience in the online high-ticket coaching/consulting industry.
Benefits
- Competitive base salary with an attractive bonus structure, rewarding your outstanding performance.
- Remote work environment, allowing you the flexibility and freedom to unleash your brazen potential from anywhere in the world.
- Ongoing professional development opportunities, including training programs, mentorship, and access to industry-leading resources.
- Collaborative and inclusive company culture, fostering teamwork, fun, innovation, and a supportive environment where your ideas and contributions are valued.
- We're growing fast, and the right person in this role will grow and evolve with the business long term.
If you are ready to embrace the challenge, impact many clients' businesses and their teams, seize the opportunity to make an indelible mark on the world of tech solutions and have fun while doing so, apply now and join us on this extraordinary journey!
Job Type: Full-time (Remote)
Salary: $72,000 - $120,000 per year
Automations & CRM Account Manager Arbeitgeber: The Moderate Genius
Kontaktperson:
The Moderate Genius HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Automations & CRM Account Manager
✨Tip Number 1
Familiarize yourself with Hubspot and its CRM functionalities. Since the role heavily involves integrating Hubspot into clients' sales and marketing systems, having a solid understanding of its features will help you stand out during the interview process.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully navigated technical challenges in previous roles. This will demonstrate your ability to think creatively and adapt to different client needs.
✨Tip Number 3
Highlight your experience in managing client relationships and leading teams. Be ready to discuss specific strategies you've used to nurture these relationships and drive team success, as this aligns closely with the responsibilities of the position.
✨Tip Number 4
Emphasize your passion for automation and technology. Share any relevant projects or experiences that showcase your enthusiasm for using tech solutions to improve business processes, as this is a key aspect of the role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Automations & CRM Account Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications of the Automations & CRM Account Manager position. Tailor your application to highlight how your skills and experiences align with their needs.
Showcase Your Problem-Solving Skills: In your cover letter and CV, emphasize your problem-solving abilities. Provide specific examples of how you've successfully navigated challenges in client relations or team management, as these are key aspects of the role.
Highlight Relevant Experience: Make sure to detail any previous experience you have in managing client relationships, especially in a technical environment. Mention any familiarity with Hubspot, automation platforms, or project management tools that could set you apart.
Express Your Passion for Teamwork: The company values teamwork and collaboration. In your application, convey your enthusiasm for working in a team-oriented environment and how you can contribute to a positive and productive team culture.
Wie du dich auf ein Vorstellungsgespräch bei The Moderate Genius vorbereitest
✨Show Your Passion for Automation
Make sure to express your enthusiasm for automation and how it can transform businesses. Share specific examples of how you've successfully implemented tech solutions in the past, and how you envision doing the same for clients.
✨Demonstrate Problem-Solving Skills
Prepare to discuss challenging situations you've faced in previous roles and how you creatively solved them. Highlight your ability to think on your feet and adapt to different client needs, as this is crucial for the role.
✨Emphasize Team Leadership Experience
Talk about your experience leading teams and managing client relationships. Provide examples of how you've motivated your team to exceed targets and how you ensure clients feel valued and attended to throughout their journey.
✨Understand the Client's Perspective
Research the company and its clients beforehand. Be ready to discuss how you would approach understanding a client's goals and what success means for them. This shows that you are proactive and genuinely care about client outcomes.
