Fan Support Professional - German Speaking (m/w/d)

THE TEAM

At Ticketmaster, we know exactly what fans want. We are fans ourselves and know how it feels to stand in the front row for Coldplay, to mosh in the mud at festivals or to stand screaming in the fan section at the stadium. Every year, we give fans access to unforgettable live experiences. In doing so, we are on the road to success as the global market leader and are the fastest growing ticketing company in Germany.

Our team is a colorful mix and we are all dedicated fans. Diversity and respectful cooperation are very important to us and part of our corporate identity. We welcome everyone who shares our passion for concerts and clubs and who wants to take our company even further.

Currently we are looking for reinforcement in the area of customer service. If you are a communication talent, keep a cool head when others have long since lost it and have experience in the field of customer service, you are the right person for us!

CULTURE

We\’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We\’re not just selling tickets (though we do that better than anyone else), we\’re enriching lives one amazing experience at a time. And we think that\’s pretty amazing. If you\’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a ‘Fan First\‘ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan\‘ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

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