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- Aufgaben: Join our team to create unforgettable experiences for guests through personalized service and recommendations.
- Arbeitgeber: A-ROSA Travemünde is a premier hotel focused on exceptional guest experiences and employee satisfaction.
- Mitarbeitervorteile: Enjoy discounts at A-ROSA Resorts, company pension schemes, health insurance, and corporate perks.
- Warum dieser Job: Be part of a vibrant team that values your input and offers growth opportunities in a fun environment.
- Gewünschte Qualifikationen: Experience in catering is a plus; bring your positive energy and teamwork skills!
- Andere Informationen: We provide training, employee clothing, and great team events to keep the spirit high!
Das voraussichtliche Gehalt liegt zwischen 24000 - 36000 € pro Jahr.
We don't just want to fulfil expectations, we want to exceed them. And we do this warmly and competently - every day anew. After all, our guests come to the A-ROSA Travemünde to experience a unique time-out. In addition to the unique landscape and wide range of offers, it is above all our employees who ensure that body and soul can really recharge their batteries. Because they are the hosts, the soul of our hotel. It is precisely these personalities that we are looking for to join our large A-ROSA team. Would you like to help shape and develop the company and the A-ROSA brand? Then apply to us now as a service employee (m/f/d)!
Our offer
- An open-ended employment contract: We want you to feel comfortable in the long term
- Your free time is important to us: 5-day week with detailed time recording
- You, your family and friends travel at a discount to all A-ROSA Resorts, aja Resorts, HENRI Hotels, the Hotel Louis C. Jacob, the Hotel NEPTUN and other partners
- We're already thinking about your tomorrow - with our company pension scheme
- Your well-being is important to us, which is why we offer free supplementary company health insurance for dentures and glasses/contact lenses
- We provide training - our internal training and further education programme offers a wide range of training courses for everyone
- Do you want to change? We offer development opportunities within the group of companies in Germany, Austria and Switzerland
- Work with friends - we reward your recommendation of us as an employer
- Childcare if required at short notice
- Bonago Card - shopping vouchers for you at over 200 premium partners
- Corporate benefits - best discounts on high-quality offers from more than 1,500 providers
- We can also celebrate together - great team events are waiting for you
- A-ROSA employee clothing - we provide you with it and clean it free of charge
- Your daily well-being is taken care of in our staff canteen
- We want you to come to work relaxed - with our support you save €25 on the NAH.SH job ticket
Your tasks
- You advise our guests and make personalised recommendations for the food and drinks on offer.
- You prepare the mise-en-place in the service area.
- You inspire our guests with enthusiasm for the hotel's products and actively offer them.
- You convey the A-ROSA holiday feeling to our guests at all times.
- You will be part of our service team in the conservatory restaurant, at the bars, in the event service and in the wine bar.
Your profile
- Ideally professional experience in the catering industry
- A competent and cordial demeanour
- A sincere guest and service orientation
- A positive charisma and enthusiasm that you can convey to your guests and colleagues
- Communication and teamwork skills
- A high level of initiative and sales talent
Do not hesitate Apply now
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.
A-ROSA Travemünde Außenallee 10 23570 Lübeck-Travemünde
Mrs Anja Friedel Personnel Officer +49 (0) 4502 3070 796 hr.tra@a-rosa.de
Service employee (m/f/d) Arbeitgeber: DSR Hotel Holding GmbH
Kontaktperson:
DSR Hotel Holding GmbH HR Team
hr.tra@a-rosa.de
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Service employee (m/f/d)
✨Tip Number 1
Show your passion for hospitality! When you meet our team or during any informal interactions, let your enthusiasm for providing excellent service shine through. Share personal stories about how you've gone above and beyond for guests in the past.
✨Tip Number 2
Familiarize yourself with A-ROSA's offerings. Knowing our menu and services inside out will help you engage with guests more effectively. This knowledge will not only impress us but also show that you're genuinely interested in being part of our team.
✨Tip Number 3
Network with current employees if possible. They can provide insights into our company culture and what it takes to succeed here. Plus, a referral from a team member can give your application a boost!
✨Tip Number 4
Demonstrate your teamwork skills during any group activities or discussions. We value collaboration, so showing that you can work well with others will make you stand out as a candidate who fits our team dynamic.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Service employee (m/f/d)
Tipps für deine Bewerbung 🫡
Show Your Passion for Service: In your application, make sure to express your enthusiasm for providing excellent service. Highlight any previous experience in the catering industry and how it has shaped your approach to guest interactions.
Personalize Your Application: Tailor your CV and cover letter to reflect the values of A-ROSA. Mention specific aspects of their service philosophy that resonate with you and how you can contribute to creating a unique holiday experience for guests.
Highlight Teamwork Skills: Since teamwork is essential in this role, emphasize your ability to work collaboratively with others. Share examples of past experiences where you successfully contributed to a team environment.
Be Authentic: Let your personality shine through in your application. A competent and cordial demeanor is key, so be genuine about your motivations for wanting to join the A-ROSA team and how you embody their service-oriented culture.
Wie du dich auf ein Vorstellungsgespräch bei DSR Hotel Holding GmbH vorbereitest
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Your Communication Skills
Since this role requires strong communication and teamwork skills, be prepared to discuss how you effectively communicate with both guests and colleagues. Consider sharing a story where your communication made a positive impact.
✨Highlight Your Sales Talent
As a service employee, you'll need to inspire guests and actively offer products. Prepare to discuss any past experiences where you successfully upsold or recommended items, showcasing your sales talent and initiative.
✨Emphasize Your Guest Orientation
The A-ROSA brand values sincere guest orientation. Be ready to talk about how you prioritize guest needs and ensure their satisfaction, perhaps by sharing a situation where you turned a challenging guest experience into a positive one.
