Project Manager Customer Satisfaction (m/f/d)
Project Manager Customer Satisfaction (m/f/d)

Project Manager Customer Satisfaction (m/f/d)

Lübeck Vollzeit 43200 - 64800 € / Jahr (geschätzt)
SLM Solutions

Auf einen Blick

  • Aufgaben: Lead high-stakes projects and ensure customer satisfaction across teams.
  • Arbeitgeber: Join Nikon SLM Solutions, a leader in innovative additive manufacturing.
  • Mitarbeitervorteile: Enjoy 30 days of holiday, flexible hours, and corporate perks like fitness memberships.
  • Warum dieser Job: Be part of a dynamic team with a start-up vibe in a global company.
  • Gewünschte Qualifikationen: Bachelor's in engineering and project management experience required; travel may be needed.
  • Andere Informationen: Diversity and inclusion are core values; we welcome all backgrounds.

Das voraussichtliche Gehalt liegt zwischen 43200 - 64800 € pro Jahr.

BENEFITS:

  • Collective agreement of the chemical industry
  • 37.5 hours/week
  • 30 days of holiday
  • Holiday pay
  • 13th salary
  • Mobile work
  • Flexitime
  • Company pension plan
  • Kindergarten subsidy
  • Jobrad
  • Corporate Benefits
  • Corporate fitness network Wellpass

POSITION DESCRIPTION:

  • Fully responsible project leader for high-risk and high-visibility customer issues
  • Set-up and execute cross-functional project teams
  • Full customer ownership in scope of projects
  • Indirect cross-functional leadership within project organizations
  • Leverage dotted-line leadership to extract concepts for new business offerings

QUALIFICATIONS AND REQUIREMENTS:

  • Bachelor's degree in the field of mechanical engineering, industrial engineering or comparable
  • You have gained solid experience in one of the following industries: Aerospace, Automotive, Energy, Healthcare or Tooling
  • Your experience in project management sets you apart
  • Familiarity with ERP/CRM systems
  • Willingness and ability to travel abroad when needed
  • Fluency in English and ability to effectively communicate across functions, German language skills are a plus

YOUR NEW WORKPLACE:

We offer you a versatile and responsible scope of duties in a global business. You can expect colleagues on an equal footing, flat hierarchies, a strong team spirit and a 'can do' working atmosphere. We like to describe ourselves as a company with a start-up atmosphere, because with us you get the best of both worlds: a dynamic, future-oriented work environment with the advantages of a corporation. We are a company of diversity, tolerance and openness. That is why we want people of all ages and disabilities, religions, sexual orientations and identities, ethnic origins, nationalities and genders to find their employer in us. Do you want to change the future of additive manufacturing and become part of our success story?

WHO WE ARE:

Nikon SLM Solutions AG is one of the world's leading companies in additive manufacturing. Our Selective Laser Melting machines enable the fast, reliable and cost-effective production of high-quality metal components. With our more than 600 employees from over 25 nations, we are revolutionizing additive manufacturing and are a partner at eye level for our renowned customers, e.g. from the aerospace industry, the energy sector, healthcare or the automotive sector. Nikon SLM Solutions AG is headquartered in Lübeck, Germany, with offices in China, France, India, Italy, Japan, Singapore, South Korea and the United States.

HOW TO APPLY:

Apply directly via our online application tool. Unfortunately, we cannot consider applications by e-mail. We look forward to your application. You have any further questions? Please feel free to contact us.

Your HR Recruiting Team Nikon SLM Solutions AG
Kristin Kahl
Senior Talent Sourcer
kristin.kahl@nikon-slm-solutions.com

Project Manager Customer Satisfaction (m/f/d) Arbeitgeber: SLM Solutions

At Nikon SLM Solutions AG, we pride ourselves on being an exceptional employer in Lübeck, offering a dynamic work environment that combines the agility of a start-up with the stability of a corporation. Our commitment to employee well-being is reflected in our generous benefits package, including 30 days of holiday, flexible working hours, and opportunities for professional growth within a diverse and inclusive culture. Join us to be part of a forward-thinking team that is shaping the future of additive manufacturing while enjoying a supportive atmosphere and a strong sense of community.
SLM Solutions

Kontaktperson:

SLM Solutions HR Team

kristin.kahl@nikon-slm-solutions.com

StudySmarter Bewerbungstipps 🤫

So bekommst du den Job: Project Manager Customer Satisfaction (m/f/d)

✨Tip Number 1

Make sure to highlight your experience in project management, especially in high-risk and high-visibility projects. Use specific examples from your past roles that demonstrate your ability to lead cross-functional teams and manage customer issues effectively.

✨Tip Number 2

Familiarize yourself with the industries mentioned in the job description, such as Aerospace or Automotive. Showing a solid understanding of these sectors can set you apart and demonstrate your readiness to tackle the challenges at Nikon SLM Solutions AG.

✨Tip Number 3

Since the role requires effective communication across functions, practice articulating your thoughts clearly and concisely. Consider preparing for potential questions about how you've successfully communicated with different teams in your previous projects.

✨Tip Number 4

If you have any experience with ERP/CRM systems, be ready to discuss it. Highlighting your familiarity with these tools can show that you're equipped to handle the technical aspects of the role and can hit the ground running.

Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Project Manager Customer Satisfaction (m/f/d)

Project Management
Cross-Functional Leadership
Customer Relationship Management
Problem-Solving Skills
Communication Skills
Fluency in English
Knowledge of ERP/CRM Systems
Mechanical Engineering Knowledge
Adaptability
Team Collaboration
Stakeholder Management
Analytical Skills
Travel Readiness
German Language Skills (a plus)

Tipps für deine Bewerbung 🫡

Tailor Your CV: Make sure your CV highlights your project management experience, especially in industries like Aerospace, Automotive, Energy, Healthcare, or Tooling. Use specific examples that demonstrate your leadership skills and familiarity with ERP/CRM systems.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their focus on customer satisfaction and your willingness to travel abroad when needed.

Showcase Communication Skills: Since fluency in English is crucial, ensure your application reflects your ability to communicate effectively across functions. If you have German language skills, highlight them as a plus.

Follow Application Instructions: Apply directly via the online application tool as specified. Double-check that all required documents are included and that your application is submitted correctly, as applications sent by email will not be considered.

Wie du dich auf ein Vorstellungsgespräch bei SLM Solutions vorbereitest

✨Showcase Your Project Management Skills

Be ready to discuss your previous project management experiences in detail. Highlight specific projects where you led cross-functional teams and how you handled high-risk customer issues. This will demonstrate your capability to take full ownership of projects.

✨Understand the Industry

Familiarize yourself with the aerospace, automotive, energy, healthcare, or tooling industries. Be prepared to discuss how your background aligns with these sectors and how it can benefit the company. Showing industry knowledge will set you apart.

✨Communicate Effectively

Since fluency in English is crucial, practice articulating your thoughts clearly and confidently. If you have German language skills, mention them as a plus. Effective communication across functions is key in this role.

✨Embrace the Company Culture

Research Nikon SLM Solutions AG's values and work environment. Be ready to discuss how you align with their emphasis on diversity, tolerance, and a 'can do' atmosphere. Showing that you fit into their culture can make a strong impression.

Project Manager Customer Satisfaction (m/f/d)
SLM Solutions Jetzt bewerben
SLM Solutions
  • Project Manager Customer Satisfaction (m/f/d)

    Lübeck
    Vollzeit
    43200 - 64800 € / Jahr (geschätzt)
    Jetzt bewerben

    Bewerbungsfrist: 2026-10-29

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