Senior Services Project Manager

Company Overview

Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. Our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests.

Description & Qualifications

About the Role:

You will be a critical focal point as the Project Manager to our customers, by managing all aspects of a project to ensure timely, efficient, and successful implementations of our UKG solutions. You will be managing the delivery of multiple project initiatives to enhance the services and support provided to our clients. Your experience delivering application software projects with complex Enterprise-level customers will ensure your success is visible at the highest levels of our organization.

Duties and Responsibilities:

• Ownership of project deliverables.
• Assigning a wide range of tasks based on skills, experience, and availability; clearly communicating task priorities, helping personnel adjust workload as needed.
• Preparing project schedules, reports and budgets.
• Tracking and monitoring all deliverables, calendars and meetings as necessary.
• Setting performance goals for project team or work unit.
• Monitoring project and/or personnel performance, checking actual performance against planned performance, to ensure technical, schedule, and budget goals are met or exceeded.
• Collecting inputs and preparing weekly and monthly status reports.
• Explaining any deviations from planned budgets and schedules.
• Providing leadership guidance and direction to ensure proper, timely completion of work.
• Anticipating problems or situations that could affect the team. Assessing the potential impact, and planning the best solution.
• Interacting frequently with team, management, and customer to define project requirements and identify solutions consistent with defined terms, policy, and regulations.

About You:

• 2-3 years of Experience.
• PMP or equivalent Project Management Certification preferred.
• Experience in managing Enterprise level Workforce Management project deployments (multi-work stream) into one or more of the following sectors: Retail, Manufacturing, Service & Distribution, Government.
• Experience in working in a SaaS environment.
• Ability to maintain effective relationships with internal & external customers.
• Ability to anticipate the needs of your customers and formulate a plan to address.
• Strong leadership skills with the ability to work as part of a project team.
• Strong customer focus, providing consultative and strategic insight into projects and solutions.
• Comfortable presenting to large and diverse audiences, including C Level executives.
• Fluent English and German in both written and oral.

EEO Statement

Equal Opportunity Employer. Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.