Head of Product Marketing CCS

The perfect candidate possesses a strategic mindset, strong stakeholder management, communication and change management skills. Also he / she shows knowledge, confidence and passion for transformation / change communications while dealing, supporting and coaching leaders.

Additionally, we are looking for someone who shares knowledge and best practices to deliver best-in-class Transformation / Change Communications and also displays a positive attitude to transform the organization. The perfect candidate also leads by example and is able to articulate complex topics with impact and clarity to executive and c-suite leaders.

Tasks & Responsibilities:

• Develop, lead, and orchestrate the execution of communications strategy and plan.
• Be a strategic / senior partner that collaborates with the New Customer Engagement Platform Leaders and senior leaders across our Roche partner ecosystem to drive proposals for scope / allocation / interaction models for the project.
• Orchestrate the project change / communications strategy and editorial calendar to reach business / project stakeholder segments to drive business results (e.g., assess stakeholders needs impacted by change; coordinate with cross-functional teams, sponsors, leaders, and impacted parties to ensure alignment with, and effectiveness of, change management and communications plans).
• Participate in RFP process, vendor assessment, and selection for project change / communication support.
• Working across the project lifecycle (e.g., with design, building, testing, learning teams) to plan and orchestrate the execution of town halls, roadshows, service / solution demos, user engagement sessions, briefings, scripts / messages, conferences / events etc. to increase their awareness, buy-in, readiness, and adoption.
• Shape project communication / change campaigns that touch the hearts and minds of our internal customers (e.g., Affiliates, Global Functions, IIX, etc.) that articulate the differentiated value and thought leadership of the project.
• Prepare performance reports to assess share of voice, communication effectiveness and implement continuous improvement measures etc.
• Leading and managing internal communications and implementing multi-internal stakeholder engagement strategies.
• Set an example as change / communication leader and for cross-functional collaboration; effectively navigating the complexities of working in a matrixed organization.

Must Haves:

• 7+ years as a Communications Senior Manager (e.g., Journalism, Communication Agency, or Communication Consulting Firm).
• Bachelor Degree in Communications or relevant field.
• Excellent writing / editing skills with a strong portfolio / credentials.
• Someone with extra attention to detail and the ability to manage / lead multiple simultaneous projects while meeting tight deadlines.
• Well organised, copes well under pressure, takes ownership, pro-active and goal focused.
• Transparent and open, keeps others informed, takes action and is sensitive to people’s needs.
• Creative, delivers practical solutions, and flexible to meet others\‘ needs.
• Offers well-researched and evidence-based ideas and opinions to accelerate the project ambitions.
• Willing to listen and understand others and maintain credibility in your role.
• Support others and gains trust, positive and enthusiastic.
• Track record of successfully positioning mid-large scale transformations and projects implementation / culture transformation work.
• Team player with ability to collaborate cross-functionally with various business stakeholders.
• You bring a can-do attitude, work hands-on, and are committed to upholding diversity, equity, and inclusion.

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