(Senior) Project & Account Manager (w/m/d)

Together towards a more sustainable future

Do you want to help shape the future of mobility? From day one, you’ll be at the heart of groundbreaking mobility innovations driving sustainable transportation—from the perfect routing algorithm for autonomous shuttles to data-driven mobility analysis.
At ioki , you’ll get the space and trust to contribute right away and take on responsibility—all for one reason: to connect people and help shape the future of public transport. For the mobility of tomorrow, we assemble agile teams of leading minds in their fields. Become part of ioki , collaborate with the best talents and industry leaders, learn from them, and grow professionally.

We’re currently looking for a (Senior) Project & Key Account Manager (f/m/d) to join our team in Frankfurt am Main .

Your profile

• Several years of professional experience in SaaS sales and/or account management, ideally in a fast-growing environment
• Deep understanding of modern sales approaches (Solution Selling, PLG, Inbound & Outbound, etc.)
• Ability to position complex technical products in a clear and customer-centric manner
• Experience in building and developing Customer Success structures
• Excellent communication skills and persuasive presence—both internally and externally
• Entrepreneurial mindset, hands-on mentality, and a high degree of self-initiative
• Fluent in both German and English, spoken and written
• Ideally, initial experience in the New Mobility sector

Why us?

• A culture that doesn\’t just talk the talk – we actively live values like work-life balance , diversity , hands-on mentality , and agile ways of working
• Flexible working arrangements : Choose your core hours and work remotely or in-office (up to 3 office days per week)
• Beyond competitive compensation , enjoy comprehensive benefits :
  • Public transport subsidies (JobTicket)
  • Discounts on local/regional transport
  • Company pension scheme
  • Corporate bike leasing
  • Sports and wellness programs
  • Exclusive vacation and leisure deals
  • And much more
• We invest in your growth with an annual training budget for professional development
• Our modern office in the heart of Frankfurt am Main offers excellent transportation links
• You\’ll join a passionate, interdisciplinary team that drives innovation together

Your tasks and responsibilities

• Responsibility for the entire Go-to-Market strategy across the Customer Lifecycle: from lead generation through sales to customer retention
• Expansion and advancement of our SaaS sales model – with a focus on scaling, automation, and data-driven decision-making
• Strengthening and systematizing our Customer Success Management – aiming for long-term customer loyalty and high net retention
• Close collaboration with our tech and product teams to prioritize customer feedback and unlock innovation potential

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