IT Support Engineer

To support our team we are looking for an IT Support Engineer for our office in Munich.

Responsibilities

• Work in the team of IT engineers responsible for the maintenance and development of the company\’s LAN / WAN IT infrastructure.
• Participation in IT projects for external customers.
• Implementing, managing and troubleshooting a variety of software applications and hardware.
• Responsibility for End User Support.
• Operational support for any computing, network, storage or security needs.
• Monitor performance, diagnose and resolve users\‘ IT issues.
• Providing day-to-day IT operations support to business users.
• Installation, configuration, troubleshooting and repair of PC and LAN devices.
• Provision of user support (MS Office, Win10-Win11, softphones, mobile phones, printers, scanners, etc.).
• Acceptance of project work according to order.
• Be able to travel for work as required.

Qualifications

• Windows Active Directory structure based on current Windows operating systems.
• Microsoft Exchange Online support.
• Windows 10 & 11 Professional support.
• Good knowledge of German and English.
• Excellent team player.
• Strong analytical skills and knowledge of troubleshooting.
• High flexibility and operational readiness.
• Friendly interaction with teammates and customers.
• University degree in IT or comparable qualification.
• Professional certifications such as MCP or MCSE are an advantage.

We offer an attractive location in the centre of Munich with excellent transport connections and a panoramic view, a modern workplace with an open-door policy and short communication channels, and an open-minded, dynamic and helpful team. Additional benefits include travel industry benefits (DRV card, access to PEP offers) and a subsidy for an Urban Sports Club membership.

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