Microsoft 365 Telephony Expert (m / f / d)

Tasks

• You are the subject matter expert for the global MS Teams telephony rollout.
• The configuration and management of online and on-premise solutions such as Microsoft Teams, SIP trunk, and SBC is part of your responsibilities.
• The interaction on a technical level with both internal teams and external partner organizations across the variety of telecom/IT-based service categories is part of your job description.
• You will work closely with all different service departments – from Service Desk to Operations and other development teams.
• In addition, you will provide global guidelines and training approaches and conduct training for your colleagues.

Qualifications

• Degree in Computer Science, Information Technology, or an equivalent qualification.
• Management experience in AudioCodes E-SBC & OVOC.
• Microsoft MS-700 certification – or equivalent experience including MS Teams direct routing (MS-700 course completion).
• Advanced knowledge and experience in Microsoft Teams Admin Centre.
• Experience with IP telephony architectures and best practices.
• Knowledge in Alcatel PBX is a plus.
• Basic understanding of PowerShell scripting and basic knowledge in VoIP troubleshooting.
• Fluency in English, intermediate French skills, and German is a plus.

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