Junior Data Center Support Engineer

We are looking for a Junior Data Center Support Engineer (m / f / d) in Frankfurt am Main to start as soon as possible on a full-time basis.

Your tasks include :

• Opportunity to work in a customer environment that operates 24 / 7
• Installation, Move, Add, Change and Decomission of IT equipment at the Data Center
• Proactively monitoring the ticketing system; Raising, Managing & Closing Service Tickets
• Escorting / Supervising third party vendors within the Data Center
• Hardware upgrade an break fix support
• Structured cabling of power, copper and fiber network connections
• Delivery arrangements of inbound and outbound shipments
• Daily documentation regarding any infrastructural change
• Managing inventory records, DC spare parts on monthly basis
• Provide day to day performance and operational support for hardware and software to the business users
• Undertaking project work as assigned

Your experience and skills :

• Bachelor\’s degree preferably in IT
• 1-2 years of experience and working knowledge is required
• Professional certifications like MCP or MCSE are preferred
• Experience with Desktops, Laptops, Servers and Hardware support
• Know-How in Data Center IT support
• Good German and English communication skills
• Excellent team player and a friendly attitude
• Willingness to work in shifts

We offer you :

• A high level of self-responsibility and the possibility to bring in your own ideas
• A highly motivated team in an international environment
• Possibility to work remote on a regular basis

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