Data Center Infrastructure Planning Manager, Planning, Implementation and Coordination Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Infrastructure Planning Manager will lead a team of Network Deployment Planners responsible for addressing network scaling demands for our Data Centers in Frankfurt. The team\’s mission is to deliver network and server capacity on time with zero rework. The successful candidate will ensure the team develops optimal power, space, cooling, and cabling infrastructure solutions while collaborating with key stakeholder teams. They will manage escalations and prioritize tasks for the regional team, while also being responsible for growing the Planning Implementation Coordination Team (PIC) and overseeing their team\’s development, growth, and performance.

The ideal candidate will have experience in:

• Managing and mentoring team members
• Providing strategic direction
• Proposing technical solutions
• Creating sustainable processes and standards
• Driving automation opportunities to reduce delivery cycle times and improve quality without compromising network availability

Key job responsibilities:

• Prioritize and assign tasks to team members
• Provide coaching and guidance for development of team members
• Provide oversight on project management best practices
• Document and oversee adherence to team processes in alignment with the global team
• Manage inbound network and server capacity from forecast to landing on site
• Manage the installation of network and cabling infrastructure in a data center environment
• Guide, train and educate staff on the best practices related to all service owner issues
• Manage tasks and deliverables across small to large-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
• Provide weekly report to the wider management team on risks / issues / blockers to capacity projects
• Coordinate team resources to support project and delivery needs, to include emergent projects, change management and maintenance window support, and potential off-hours and on-call needs
• Recruit and train program managers to ensure appropriate staffing levels
• Host weekly staff meetings
• Drive compliance to Amazon performance management requirements

BASIC QUALIFICATIONS:

• Bachelor\’s degree or equivalent combination of education and experience
• 3+ years of experience in management / team lead function
• 3+ years of experience in a data center technology role

PREFERRED QUALIFICATIONS:

• 6+ years in a data center technology role
• Organizational and planning skills with a broad understanding of infrastructure technologies installation and design
• Experience developing operational metrics to drive efficiencies and representing your team / technical area to senior management

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