Customer Service Consultant mwd

• You guide, advise, and support your internal stakeholders in their individual procurement activities and ensure that all procurement cases are handled in the best way.

You prepare, lead, and execute Rfxs.

• You lead contract and offer negotiations.
• You ensure a smooth supplier relationship management.
• You execute the category strategy and initiatives.
• You implement, lead, and support procurement-related sub-projects.
• You liaise with stakeholders to identify opportunities to reduce the total cost of ownership of products and services.
• Acting as the interface between internal stakeholders and suppliers.
• Providing strategic input into category management frameworks and approaches.

Qualifications:

Required key competencies and qualifications:

• Proven experience in procurement with a good understanding of the challenges, processes, and requirements of IT procurement.
• Experience in negotiations for the benefit of stakeholders by considering the medium and long-term implications for the company.
• Proactive, result-oriented team player with the ability to work independently.
• Ability to respect deadlines and prioritize a busy workload.
• Motivation to achieve consistently high-quality results.
• An ability to gain credibility with internal stakeholders and persuade people to change and/or adhere to a certain strategic direction is essential. An in-depth understanding of the supply market for each category and the ability to determine opportunities for cost reduction and supplier enhancement is critical.
• Good verbal, written, and interpersonal communication skills.
• Very good fluency in English (written and verbal).

Additional Information:

What we offer at METRO.digital:

• Flexible and remote work: create your own schedule! Flexibility defines the way we work and interact with each other. At METRO.digital, you have the possibility to work remotely and adapt your working hours in a very flexible way.
• People development: when you grow, so do we! We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused, among other on development leadership appreciation… it\’s time to upskill your career.
• Support with individual solutions: we are people caring! Life is full of surprises and challenges, and we want to support you whenever YOU need at an individual level and during every stage of your life.

Want to know more about all our benefits? Discover more here.

Let\’s connect soon. Apply for the role now!

Position grade within our career framework: Domain Expert (Md6).

Remote Work: Employment Type:

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