R&D IT Support Specialist and Administrator (d/f/m)

About this Position

Step into a dynamic R&D environment where cutting-edge technology, scientific discovery, and innovative thinking converge. As an R&D IT Support Specialist and IT-Administrator, you’ll be at the forefront of ensuring our automated lab systems, network infrastructure, and digital tools run seamlessly – empowering our global teams to push the boundaries of consumer brands innovation.

What you´ll do:

• Attend to the complete asset lifecycle for automated lab equipment, from assessing hardware upgrades and licenses to initiating vendor updates and coordinating with project managers.
• Contribute to automation projects by assisting with hardware specifications, coordinating network setups with specialists, and supporting implementation and issue resolution.
• Facilitate hardware and software orders, both internally and externally, aligning them with our evolving business needs.
• Shape and maintain the R&D lab network infrastructure, collaborating closely with IT and R&D teams.
• Provide first-level IT support for measurement devices, connected PCs, and scientific/lab equipment, as well as handle MS SharePoint administration, O365-related issues, and user access rights.
• Act as a community manager, ensuring open communication channels and giving assistance to colleagues.

What makes you a good fit:

• Vocational training (e.g., IT Specialist for System Integration) with 1-2 years of relevant job experience.
• A strong interest in the latest industry trends, coupled with an analytical, detail-oriented mindset and a desire to help others.
• First programming experience (e.g., .NET, C# or SQL) beneficial.
• Any relevant certifications (e.g., CompTIA A+, Microsoft 365 Certified: Endpoint Administrator Associate) considered a plus.
• Good communication skills in English and German, with the patience, compassion, and technical understanding needed to guide a diverse user base.

Some perks of joining Henkel:

• Flexible work scheme with flexible hours, hybrid and work from anywhere policies.
• Diverse national and international growth opportunities.
• Globally wellbeing standards with health and preventive care programs.
• Gender-neutral parental leave for a minimum of 8 weeks.
• Employee Share Plan with voluntary investment and Henkel matching shares.
• Company Pension Plan 100% financed by Henkel.
• MEGA Preventive Health Insurance.
• CareFlex Supplementary Care Insurance.
• Mobility offer: My Henkel Bike and Jobticket.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, generations, and disabilities. If there are any specific accommodations or adjustments you require for the interview process or your on-site appointment, please inform us, and we\’ll do our best to accommodate your requests.

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