Senior Account Executive (New Logo) in Utilities, Life Sciences & Public

Senior Account Executive (New Logo) in Utilities, Life Sciences & Public

Senior Account Executive (New Logo) in Utilities, Life Sciences & Public

Apply locations Germany time type Full time posted on Posted Yesterday job requisition id JR107611

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Are you a highly motivated digital native with a passion for working with leading edge software technologies in an international environment?

• Do you want to be part of a global company that is a recognized leader in the customer experience space?
• Do you enjoy complex sales engagements, hunting for new business and working with market leading solutions?
• Are you open-minded for new sales strategies and willing to learn in a strong Sales team with an experienced Sales Coach?
• Are you someone that can demonstrate your achievements and successes?

If you said yes, then we would love to hear from you.

Genesys is hiring a professional for a New Logo Sales role in the Enterprise Market team for Utilities, Life Sciences & Public to address highly regulated markets with our CX portfolio. At Genesys, our Account Executives are the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities across the Enterprise business segments. As Account Executive you will learn how to become a consultative sales professional, how to take ownership for dedicated accounts, positioning the full Genesys solution portfolio, developing and managing a sales pipeline, securing net-new business and driving revenue growth in a defined new logo account setup. In co-working with other Account Executives as well as a Sales Leader & Coach you will learn from experienced Genesys Employees as part of a verticalized Sales Team.

The Account Executive’s main goal is to achieve an annual sales target together with his AE colleagues by converting as many new logo opportunities into won business as possible. Once an opportunity has been closed, the Account Team´s role is to engage with the appropriate internal resources (PS, CSM, TAM and Renewal Team) to help manage the initial phases of post-sales support and ensure the implementation is set up accordingly.

What we look for and expect from the right individual is:

• Bringing in, developing and maintaining relationships with new logo clients
• Being part of numerous complex and consultative sales engagements
• Selling complex software solutions to Utilities, Life Sciences & Public or similar clients
• Jointly developing account and opportunity plans based on MEDDPICC in a motivated vertical sales team
• Generating sales driven pipeline by having a strong outbound/outreach cadence on weekly basis
• Orchestrating a cross functional team and ecosystem
• Identifying customer/project demands and mapping to the Genesys portfolio
• Being a team player and a leader of virtual teams, able to orchestrate and win complex sales cycles
• Taking revenue responsibility and carrying of a sales quota

Required qualifications:

• Bachelor’s degree in computer sciences, business, Business Administration, Marketing or similar education
• More than 5 years professional sales experience – ideally New Logo Hunting
• Verticalized Experience in the ecosystem of Utilities, Life Sciences or Public Sector
• Enthusiasm for customer service and customer experience management
• Maximum demands on the quality of your work as well as a high degree of sales and customer orientation
• Strong relationship into the AWS, Salesforce and ServiceNow network and organization
• Committed, proactive, team-oriented and stress-tested
• Self-assured appearance and pronounced presentation skills
• Very good rhetorical skills and communication strength
• Fluent in English and in German
• Strong success orientation
• Willingness to travel frequently

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