Employee in technical support (m / f / d)
We are looking for you!
Cash registers have long since ceased to be simple instruments for storing money. They are complex high-tech systems and all-rounders with the user interfaces of modern tablets, connections to internet platforms and real-time reporting systems. As the market leader for gastronomy and bakery POS systems in German-speaking countries, we are constantly working on useful enhancements and aim to remain a technological leader in the long term. To achieve this, we need active support!
WHO WE ARE LOOKING FOR
Employee in technical support (m / f / d) for our location in Münster
Your tasks
- Acceptance of telephone and written customer enquiries
- Understanding error situations
- Answering technical questions about our POS software and our online services
- Documentation of activities in the ticket system
Your profile
- Technical understanding
- Pleasure in dealing with our customers
- Structured way of working
- Ability to learn and work independently
- Experience in customer service an advantage
- Good knowledge of German
OUR BENEFITS
- Flexible working hours
- Mobile working
- Duz culture (from trainee to board member)
- Regular company events
- Break activities (table football, table tennis, spike ball, barbecue hut)
- JobRad
- Car leasing
- E-charging station for cars and bicycles
- Company pension scheme
- Capital-forming benefits
- GivveCard
- Good public transport connections
- Sufficient free parking spaces on site
- Parent-child office
- Employees recruit employees
- Outdoor and indoor terraces
Become part of our success
We look forward to receiving your complete application documents with the reference number YF-19969, either by e-mail or simply directly via our online form.
We will of course be happy to provide you with preliminary information by e-mail or telephone.
Vectron Systems AG
Willy-Brandt-Weg 41 – 48155 Münster – Phone : +49 (0)251 / 2856 – 0 – jobs(AT)vectron.de – karriere.vectron.de
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Kontaktperson:
Vectron Systems AG HR Team