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- Aufgaben: Join us to set up and maintain tech gear while supporting your colleagues!
- Arbeitgeber: Be part of a fast-growing company that values innovation and teamwork.
- Mitarbeitervorteile: Enjoy flexible work options and a dynamic work environment.
- Warum dieser Job: This role offers hands-on experience in IT support and infrastructure development.
- Gewünschte Qualifikationen: You need a degree in computer science or IT training, plus some support experience.
- Andere Informationen: Fluency in German and English is essential; experience with identity management is a bonus.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Job Description
- Setup, configuration and maintenance of notebooks, printers, conference room equipment and other hardware
- Administration of local infrastructure – MacOS, Windows, Cisco Infrastructure (Access Points, Routers)
- Management of accounts and access rights (G Suite, VPN access, etc.)
- Further development of the IT infrastructure and IT processes for a rapidly growing company and implementation of IT infrastructure projects
- Development and establishment of a centralized identification and authentication platform
- Handling of complex service requests for your colleague in the context of 1st and 2nd level support
- Creation of technical documentation and reports
- Hardware selection and management
Qualifications
- Successfully completed studies in computer science or training in the field of IT (specialist information technology system integration or similar)
- Experience in 1st and 2nd level IT support
- High sense of responsibility in dealing with sensitive data
- Strong service orientation and high quality awareness
- Proactive, independent and solution-oriented way of working
- Fluent in German and English
- Experience with identity and access management solutions (e.g. Okta) as well as endpoint management solutions (e.g. VMWare Workspace One) is a plus
#J-18808-Ljbffr
IT Support (m/f/x) Arbeitgeber: Scalable Capital GmbH
Kontaktperson:
Scalable Capital GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: IT Support (m/f/x)
✨Tip Number 1
Mach dich mit den spezifischen Technologien vertraut, die in der Stellenbeschreibung erwähnt werden, wie MacOS, Windows und Cisco-Infrastruktur. Zeige in deinem Gespräch, dass du praktische Erfahrungen mit diesen Systemen hast.
✨Tip Number 2
Bereite dich darauf vor, konkrete Beispiele für deine Erfahrungen im 1st und 2nd Level Support zu teilen. Überlege dir, wie du komplexe Serviceanfragen erfolgreich gelöst hast und welche Tools du dabei verwendet hast.
✨Tip Number 3
Da ein hoher Qualitätsanspruch gefordert wird, solltest du während des Gesprächs betonen, wie wichtig dir die Qualität deiner Arbeit ist. Teile Beispiele, wo du Prozesse verbessert oder optimiert hast.
✨Tip Number 4
Wenn du Erfahrung mit Identitäts- und Zugriffsmanagementlösungen hast, wie z.B. Okta, bringe dies zur Sprache. Auch wenn es kein Muss ist, kann es ein großer Vorteil sein, wenn du zeigen kannst, dass du mit solchen Technologien vertraut bist.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: IT Support (m/f/x)
Tipps für deine Bewerbung 🫡
Research the Company: Inform yourself about the company and its IT infrastructure. Understand their values, culture, and the specific technologies they use to tailor your application accordingly.
Tailor Your CV: Highlight your relevant experience in IT support, especially in 1st and 2nd level support. Make sure to include any specific technologies mentioned in the job description, such as MacOS, Windows, and identity management solutions.
Craft a Strong Cover Letter: In your cover letter, emphasize your proactive and solution-oriented approach. Mention your service orientation and how you handle sensitive data responsibly, aligning with the company's needs.
Prepare for Technical Questions: Be ready to discuss your technical skills and experiences in detail. Prepare examples of how you've handled complex service requests or contributed to IT infrastructure projects in the past.
Wie du dich auf ein Vorstellungsgespräch bei Scalable Capital GmbH vorbereitest
✨Show Your Technical Skills
Be prepared to discuss your experience with MacOS, Windows, and Cisco infrastructure. Highlight specific examples of how you've set up or maintained hardware and managed accounts in previous roles.
✨Demonstrate Problem-Solving Abilities
Since the role involves handling complex service requests, share instances where you successfully resolved challenging IT issues. Emphasize your proactive and solution-oriented approach.
✨Highlight Your Service Orientation
Discuss your commitment to high-quality service and how you prioritize user satisfaction. Provide examples of how you've gone above and beyond to assist colleagues in previous positions.
✨Prepare for Questions on IT Infrastructure Development
Expect questions about your experience with IT infrastructure projects. Be ready to talk about any initiatives you've led or contributed to, especially regarding identity and access management solutions.
