(Senior) Account Manager DACH- Energy Trading (m/f/d) Munich

(Senior) Account Manager DACH- Energy Trading (m/f/d)

enmacc is Europe’s largest over-the-counter trading market venue for energy and environmental commodities. Our cutting-edge platform digitalises the energy trading landscape, addressing the long-standing challenges that traders have faced for decades.

Our trading platform allows market participants to execute trades with unparalleled speed, efficiency, and security. We have over 500 companies and 2000 members trading electricity, gas, Guarantees of Origin, emissions allowances and weather derivatives. Our platform attracts a vibrant network of energy suppliers, trading houses, industrial companies, and municipal utilities. By joining our platform, participants gain access to more market opportunities, boosted liquidity, and are empowered to accelerate the energy transition.

Since 2016 we have now a dedicated team of 70 talented individuals spread across Europe. We are driven by our enthusiasm for the energy sector and technology, thriving in a dynamic scale-up environment. If you share our zeal for working in a diverse, inclusive, and fast-paced environment, we invite you to submit your application below.

Your mission:

Want to disrupt the international energy trading market, and redefine how energy traders work?

Join our account management team and be responsible for the continuous success of our customers in the DACH region. You’ll accompany them on their journey to become engaged enmacc traders — from start (onboarding, activation) to finish (self-sustained customer, upselling and cross-selling). The ultimate goal is guaranteeing a first-class customer experience with us. After all, the customer’s success is our success.

We, as a commercial team, see the successful use of our marketplace as our number one priority. Our ambition is to create a thriving community of traders.

What you’ll do:

• Guide customers through their whole journey within our marketplace
• Help expand customer accounts by seizing upselling and cross-selling opportunities if it helps our customers to succeed even more
• Collaborate hand-in-glove with our marketplace management team to A) ensure traders have all they need and B) drive adoption and change management within new customers’ organisations
• Analyse usage and market data from the DACH region, and manage your dedicated customers accordingly
• Act cross-functionally within enmacc as our point of contact for existing customers

Who you are:

• Experience in sales/account management in the energy industry is essential
• You enjoy digital products and services
• You’re a great verbal and written communicator, in both German and English (both business-level)
• You’re ‘hands on’: independent, entrepreneurial, and result oriented. You know how to be a ferocious self-starter and a great team player
• Finally, you’re structured and know your way around customer development paths, as well as their journeys within the software industry

What you’ll get:

• A growing, ambitious and successful company with flat hierarchies with lots of room for personal development
• A competitive remuneration package
• A supportive, persistent, curious, and fun work culture with a great international team
• A hybrid work arrangement with the option to work remote from anywhere in Germany or Austria
• Development: a plan, budget, and five extra vacation days to further your personal and professional development
• State-of-the-art hardware Diverse, international team that celebrates differences
• Free drinks, fruit, and coffee, gym/wellness benefits as well as discounts offers (Corporate Benefits) in the dog-friendly office

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