Customer Success Manager (B2B SaaS)

Join Us as a Customer Success Manager at traide AI!

We are traide AI , a groundbreaking deep tech, VC-backed, B2B startup powered by AI (we did AI long before the hype ) . A traide AIt , we empower our clients to streamline international trade processes, save up to 87% of their time, and significantly reduce errors. Our AI-powered software automates product classification, reduces errors, and simplifies complex trade regulations—saving companies time and money. By making compliance smart and efficient, we enable businesses to focus on growth instead of paperwork.

Trusted by leading brands like Siemens Healthineers, Würth, and Jack Wolfskin , we\’ve achieve 1000% growth over the past 12 monthsd – and we\’re just getting started.

At traide AI, we take pride in delivering exceptional customer experiences—our clients aren\’t just users, they\’re true partners. We\’ve built strong, trust-based relationships with them, and we genuinely believe we work with some of the best customers out there. Every day in Customer Success is different: you\’ll face new challenges, solve real problems, and act as the vital bridge between our customers and the rest of the team. Their feedback drives how we improve, and their success is our success.

You don\’t need to come in knowing all the technical details—we\’ll teach you that. What really matters is your ability to connect with people, stay organized, and bring a thoughtful, can-do attitude to everything you do.

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