Area Manager French Fashion Brand Permanent contract Geneva, CH Zürich, CH Retail Sales Team Ma[...]

Area Manager – Switzerland

Key Responsibilities:

Achieving Sales Targets:

• Collaborate with store managers to set and meet regional sales goals.
• Track performance metrics to ensure growth and customer satisfaction.
• Optimize staff scheduling to improve cost-effectiveness and efficiency.
• Review performance regularly and apply improvement strategies.

Team Leadership:

• Support and inspire store managers in sales and customer service.
• Cultivate a positive team culture through training and feedback.
• Conduct team meetings to communicate objectives and improve outcomes.
• Set clear performance targets and ensure proper staff training.
• Develop talent by crafting and executing succession plans.

Enhancing Customer Experience:

• Deliver outstanding customer service and personalized experiences.
• Build strong customer relationships to enhance loyalty.
• Collaborate with marketing for customer-centric events.
• Use customer feedback to drive improvements in store operations.

Operational Efficiency:

• Manage inventory to ensure product availability and reduce shrinkage.
• Maintain compliance with company guidelines in all store operations.
• Participate in inventory audits to ensure accuracy and suggest improvements.
• Leverage operational tools for efficient store management.

Market Insight and Strategy:

• Stay updated on the Swiss retail market and trends.
• Foster relationships with stakeholders and local partners.
• Work with marketing to create strategies that improve brand visibility.

Requirements:

• Experience in a regional supervisory role in premium retail, fashion, or luxury sectors.
• Strong leadership skills with the ability to motivate teams.
• Proficient communication and interpersonal skills.
• Fluency in English, French, and German.
• Strong analytical skills for business performance evaluation.
• Passion for fashion, luxury, and top-tier customer service.
• Availability for regional travel as necessary.

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